Internship - Infrastructure Network Administrator

DEPARTMENT: IS INFRASTRUCTURE

LOCATION: GENERAL OFFICE, EAU CLAIRE, WI

REPORTS TO: TEAM LEAD, MANAGER

TRAVEL REQUIRED? OCCASIONAL

PAY RANGE: $17.25/HOUR

Why Work for Menards?

• Profit Sharing & Team Member Discount

• Highly collaborative work environment

• Monday – Friday work week

• On campus coffee shop/cafeteria with live music!

POSITION SUMMARY:

The Network Administrator Intern is a part-time, year-round position that will assist in the minor day-to-day administration; support and ongoing enhancement of Menard, Inc’s network (LAN, WAN, Wireless) infrastructures. This position requires working in a secure, mission-critical environment, assisting Network Administrators and Team Leads with installation, configuration, and testing of multi-vendor network equipment. During summer months this job may require traveling to remote offices to assist in post network maintenance.

The position requires 15-20 hours per week between 8:00 a.m. – 5:00 p.m. Monday-Friday.

The schedule is flexible and we work with your school schedule!

PRIMARY RESPONSIBILITIES:

• Support:

• Maintain a basic working knowledge of Menards’ corporate network.

• Provide low-level network administration services.

• Monitoring the health of the overall network, reporting problems and incidents as necessary.

• Participate in the configuration and installation of Network Architecture.

• Assist in first line of support for network infrastructure.

• Troubleshooting configuration issues involving software conflicts, hardware problems, network protocols (TCP/IP).

• Assisting staff with the proper operation of the system.

• Working with external vendors and support providers as required.

• Assisting in new device certification process

• Meet with business teams and technical support staff to evaluate and assess user satisfaction

• Ensure Service Level Agreements are met

• Thoroughly test all changes prior to implementation

• Provide technical support to Menards' IS staff

POSITION REQUIREMENTS:

• Attending school for an Associate or Bachelor degree in Computer Science, Networking or equivalent.

• Minimum 1 year of experience in networking or computers.

• Excellent performance interpersonal skills; customer service skills; organizational skills; and verbal and written communication skills.

• Excellent analytical skills for problem determination and resolution.

• Ability to remain calm and courteous in demanding situations

• Ability to manage multiple priorities.

• Ability to work independently, as well as, cooperate with others.

• Preferred Knowledge:

• Cisco equipment and Cisco IOS

• TCP/IP Protocols

• Fast / Gigabit Ethernet network implementation

• Router configuration, support and problem analysis

• Switch configuration, support and problem analysis

• Wireless configuration, support and problem analysis

• Modems, Terminal Servers, Dialup Servers,

• Security Authentication for Radius and TACACS

• Protocol problem analysis desirable

• HTML, Python, Linux Red Hat or SUSE, Windows 7/10, Android

• May be required to work overtime including weekends.

• Must be able to work in Eau Claire, WI for the duration of the internship

• Candidates must be eligible to work in the United States without sponsorship