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Client Services Assistant

Part-time

Kansas State University

Manhattan, KSPart-time$16.5–17.5/hrSeen todaySeen in employer's feed today

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At a glance

Compensation
$16.5–17.5/hr
Location
Manhattan, KS
Schedule
Part-time
Work Authorization
Not specified

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Job overview

Kansas State University's Veterinary Health Center is seeking an overnight Client Services Assistant to support patient care and customer service. The role handles client calls, listens to their needs, and helps resolve concerns while serving as a liaison among clients, patients, and hospital service providers during emergency hours. The schedule is 30 hours per week, Friday through Sunday, from 10 p.m. to 8 a.m.

Skills & qualifications

RequiredNice to have

Skills

CommunicationCritical ThinkingPublic RelationsMedical TerminologyComputer SkillsWord Processing SoftwareMedical Database ProgramsMulti-Line Telephone SystemsCall CoordinationData EntryCollaborationService Orientation

Qualifications

High School Diploma or Equivalent1 Year Relevant ExperienceBachelor's Degree or 2 Years Post-High-School Experience2 Years Clerical or Office Support ExperienceGeneral Office Practice TrainingVeterinary Hospital Management Software Experience

Benefits

Paid Time Off
Medical Insurance
401(k) Match

Full job description

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13687892 Client Services Assistant Kansas State University About This Role The Veterinary Health Center (VHC) within the College of Veterinary Medicine is seeking an overnight Client Services Assistant to join our dedicated team to help facilitate exemplary patient care and quality customer service. Client Services Assistants provide exceptional customer service through taking calls from clients, listening to client needs, and providing helpful solutions to any concerns or issues. Excellent communication skills and critical thinking are utilized daily as this position works during emergency hours and acts as a liaison between clients, patients, and the hospital service providers. Working hours for this position will be 30 hours/week: Friday, Saturday, and Sunday, from 10pm-8am. About Us The Veterinary Health Center is a teaching hospital that offers routine, emergency, and specialty care services. The VHC strives to provide exceptional care for patients from high-quality routine healthcare to state-of-the-art advanced therapy for seriously ill patients. The Veterinary Health Center is located in Manhattan, Kansas which is a vibrant college community with a population of over 55,000 in the Flint Hills. We offer a comprehensive benefits package that includes 24 vacation days plus other paid time off (holidays, sick, and discretionary), health insurance, life insurance, and retirement plans. To see what benefits are available, please visit: www.ksvhc.org/about/employment/recruitment.html Worksite Description This position is On-site. All employees must reside in the United States when they begin working to comply with state law. K-State is unable to provide remote or hybrid work opportunities for residents of the state of Idaho. What You'll Need to Succeed Minimum Qualifications: - Requires a high school diploma (or equivalent) - One year of relevant experience. - Requirements may be met through a combination of education and experience. Preferred Qualifications: - Bachelor's degree or at least two years of post-high school experience. - Two years experience in clerical or office support work preferred. - Training in general office practice. - Experience with veterinary hospital management program software, such as Instinct, will be an asset for this position. - Good public relations skills, including the ability to communicate professionally under stress. - Working knowledge of medical terminology. - Computer skills, including knowledge of work processing computer software and medical data base programs. - Ability and skills to efficiently coordinate calls on a multi-line telephone system. - Ability to collaborate with established procedures, protocol and instruction from supervisor. - Ability to complete data entry in computer system accurately and in a timely fashion. - Ability to apply skills of a service-oriented nature position to the public, faculty and students in order to promote harmonious working relationships and excellent veterinary medical care for patients. Sponsorship eligibility: Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship How to Apply Please submit the following documents: 1. Resume 2. Cover Letter 3. Contact information for three professional references Application Window Applications close: October 20, 2026 Anticipated Hiring Pay Range $16.50-17.50 per hour To apply, please visit: [https://careers.k-state.edu/jobs/client-services-assistant-manhattan-kansas-united-states-f7907089-3d44-4244-babe-eed19ee1aefd](https://ap trkr.com/9889750) Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency je-bd6cd84bd16a4ee49cb3c3b8542abe76

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