
Assistant Banking Center Manager - Zanesville Downtown Office
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At a glance
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Job overview
The Assistant Banking Center Manager serves customers and associates, supports retail banking initiatives, and manages deposit accounts, digital products, consumer lending, and referrals. The role also supports branch risk and compliance practices and includes staff-management duties such as hiring, training, goal setting, and performance reviews. A high school diploma or equivalent and 2–4 years of banking experience are required; an associate’s or bachelor’s degree in business or a related field is listed.
Skills & qualifications
Skills
Qualifications
Full job description
Description Role not eligible for sponsorship RESPONSIBILITIES - Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards. - Ensure established branch policies and procedures are followed in accordance with Bank guidelines. - Execute retail banking initiatives and strategies through consultative relationship management - Act as advocate of digital product adoption for customers and internal support for branch associates. - Responsible for Deposit Account origination and maintenance, including but not limited to Retail Deposit Accounts, Digital Products and Services, small business deposit accounts. - Mine customer relationships for consumer lending opportunities, be familiar with and promote lending products, and originate Consumer Loans. - Responsible to make product referrals to other Lines of Business and subject matter experts. Be an active member in a team of associates serving the customer. - Actively work with branch manager and leadership to promote the bank within the market area. - Individually and if applicable, as a manager, participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks. - Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks - Deliver a consistent, high level of service within our Serving More standards - Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 5+ FTEs and other duties associated with managing a staff - Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 5+ FTEs and other duties associated with managing a staff - Must be available for periodic community-based or networking events on evenings or weekends as needed - Other duties as assigned COMPETENCIES - Interpersonal/Customer Service Skills - Written and Verbal Communication - Ability to understand and follow directions - Adaptable to change - Basic Computer Skills - Ability to influence others - Organizational Skills/Detail Oriented - Able to Multi-Task or Juggle Priorities - Leadership/Management Skills - Ability to build collaborative relationships - Ability to develop or mentor others - Ability to work as part of a team - Analytical Thinking - Problem/Situation Analysis - Ability to work Independently PHYSICAL REQUIREMENTSThis position mist be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in contact communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School Diploma or Equivalent required 2 - 4 years of experience in banking field required Associates or Bachelor's Degree in Business, or other business-related field of study Minimum 1 year of supervisory experience preferred. SCHEDULE Operating hours
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