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Data Program Manager, AI/ML Delivery

Innodata Inc.

Ridgefield Park, NJFull-time$140–150K/yrSeen todaySeen in employer's feed today

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At a glance

Compensation
$140–150K/yr
Location
Ridgefield Park, NJ
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Innodata is seeking a Data Delivery Manager to own delivery of human data solutions for off-the-shelf AI/ML products. The role manages client engagements from kickoff through completion, coordinates internal teams, and balances priorities across projects. It also uses quality metrics and dataset analysis to identify gaps and improve delivery. The position emphasizes execution, client management, and analytical judgment.

Skills & qualifications

RequiredNice to have

Skills

Technical Program ManagementProject ManagementDelivery ManagementData OperationsCross-Functional Team LeadershipClient DeliverablesAttention to DetailAnalytical SkillsQuality MetricsAcceptance CriteriaDataset AnalysisClient ManagementCommunicationRisk ManagementLLMsModel EvaluationBenchmarkingData AnnotationAI/ML Data ProductionDataset DeliveryEvaluation AssetsBenchmark FrameworksAnnotation PlatformsSME-Driven Data ProductionRLHFPythonSQLAnalytics/BI Tools

Qualifications

4+ Years ExperienceBachelor's or Master's in Computer Science, Engineering, Data Science, or Related Technical FieldPMP, Agile, or Equivalent Program Management Certification

Full job description

Experience Required

4 - 20 years

Minimum Education Required

Bachelor Degree

Compensation

$15.92 / Hourly

Hours Per Week

40

Number Of Positions

1

Shift

First Shift (Day)

Job Description

Innodata(Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked.Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale.We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers.

Scope of the Role:

Innodata is looking for a Data Delivery Manager to own the execution and delivery of human data solutions for off-the-shelf AI/ML products. This role sits at the intersection of client management and data operations - you'll be the primary driver ensuring projects are delivered on time, to spec, and to the client's satisfaction, while managing competing priorities across internal teams. This is a hands-on, ownership-driven role, - strong execution, client management, and analytical instincts matter the most.

What You'll Own:

Take full ownership of assigned client engagements, executing delivery from kickoff through completion

Build and manage human data (data annotation, labeling, evaluation datasets) for off-the-shelf AI/ML products

Coordinate cross-functional internal teams (data operations, analysts, SMEs) to keep projects on track

Understand and translate technical concepts to non-technical stakeholders and vice versa

Balance competing priorities across multiple clients/projects, proactively identifying and resolving risks

Use quality metrics, acceptance criteria, and dataset-level analysis to identify gaps and drive improvements

As bandwidth allows, contribute to process and delivery improvements beyond day-to-day execution

You'll Thrive in This Role If You Have:

4+ years of experience in technical program/project management, delivery management, or data operations within AI/ML, data annotation, or related technology domains

Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related technical field

Experience working in technical settings (does not require a deeply technical background)

Demonstrated ability to manage and influence cross-functional teams without direct authority; potential to build and lead a team as the practice scales

Strong attention to detail with a track record of owning client-facing deliverables to exacting specifications

Strong analytical skills - comfortable working with quality metrics, acceptance criteria, and dataset-level analysis

Excellent client management, communication, and risk management skills

Preferred Skills:

Understanding of LLMs, model evaluation, benchmarking, data annotation, and AI/ML data production workflows

Experience delivering datasets or evaluation assets to AI labs, research organizations, or ML engineering teams

Exposure to benchmark/eval frameworks, annotation platforms, SME-driven data production, or RLHF/human-feedback workflows

Working knowledge of Python, SQL, or analytics/BI tools for dataset inspection and metrics reporting

PMP, Agile, or equivalent program management certification

The expected salary range for this position is $140,000 - $150,000 p/year, based on experience, skills, and qualifications.

Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission's guide athttps://consumer.ftc.gov/articles/job-scams.

If you believe you've been targeted by a recruitment scam, please report it to Innodata [email protected] consider reporting it to the FTC atReportFraud.ftc.gov.

Place of Work

On-site

Requisition ID

4410664009

Job Type

Full Time

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