Quality Assurance Manager

Role Summary The QA Manager is responsible for leading a small team of onshore and nearshore QA testers in testing, automating, and documenting internal back-office web applications. This role combines strategic oversight with hands-on involvement, setting QA standards, mentoring team members, and contributing directly to testing and automation efforts. The ideal candidate will collaborate closely with developers and business stakeholders in an agile environment to ensure high-quality deliverables. Responsibilities Lead, mentor, and develop a team of onshore and nearshore QA testers, overseeing work planning, prioritization, and hiring processes. Define and implement QA strategies, processes, and best practices for internal applications. Conduct testing, automation, and documentation of web applications hosted in Azure, ensuring functionality across desktop and mobile browsers. Review and optimize test automation code, ensuring adherence to coding standards, and maintain test suites. Investigate application performance issues and coordinate optimization efforts with development teams. Collaborate with business users to understand processes and propose technical and non-technical solutions. Track, analyze, and report on quality metrics, test coverage, and release readiness. Stay current with industry QA tools, including AI-assisted testing practices and tools. Ensure quality assurance activities align with project timelines and organizational standards. Support the integration of new technologies, like Microsoft Fabric, Power BI, and CI/CD pipelines, into QA workflows. Qualifications 8+ years of QA experience, including a minimum of 3 years in a hands-on QA lead or managerial role. Proven experience mentoring and developing QA teams. Strong expertise in manual and automated API, UI, and database testing. Proficiency in Python and Pytest, with experience using Playwright for UI automation. Working knowledge of SQL. Experience testing cloud-based applications, particularly in Azure environments. Familiarity with test management tools, preferably Qase. Experience working within an agile development environment. Strong process discipline, project management skills, and excellent communication abilities. In compliance with federal law, all persons hired must verify their identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire. Candidates must be legally authorized to work in the United States without employer sponsorship, now or in the future. Publishing Pay Range: $85.00 - $105.00 This is a fully remote role and can be performed from an approved location. About GDH: At GDH, we believe in the power of people and the importance of caring. Our culture statement, "We care about people," isn't just a tagline - it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs. Who We Are: GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service. GDH Benefits GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee re