
Housekeeping Manager
Richmond, VAJob$52K/yrSeen 1w agoSeen in employer's feed 3 days ago
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Job overview
The Janitorial Housekeeping Manager oversees day-to-day operations at an assigned customer site, including staffing, training, scheduling, payroll, and customer service. The role manages janitorial personnel and account resources, addresses escalated issues and employee grievances, and maintains customer relationships. Candidates must be bilingual in Spanish and English and have computer skills; management, cleaning, and facilities experience are described as preferred but not required.
Skills & qualifications
Skills
Qualifications
Full job description
Company Overview:
Join Allied Universal® Facility Management and Janitorial Services! We’re committed to delivering exceptional cleaning, landscaping, and restoration services for commercial facilities. Be part of a welcoming and collaborative team where innovation meets excellence. We offer steady, reliable work in janitorial management, full-time and part-time janitorial roles, maintenance, landscaping, and metal restoration. If you want to make a meaningful impact and build a lasting career, we have opportunities for you. Join us and grow with a leader in the industry!
The Janitorial Housekeeping Manager is accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Build, improve and maintain relationships with client and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account. Provide quality customer service. Maintains maintenance of weekly operating schedules and completion of payroll for assigned janitorial personnel. Provides after-hour emergency response as required.
Salary: $52,000 / Year
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Those duties necessary to meet the minimum requirements of the position. Other duties may be assigned:
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Supervise the day to day janitorial operations of an assigned Customer Site.
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Manage a team of janitorial staff with scheduling, payroll, and training
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Ensure the Client Site is provided with high quality janitorial services
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Build and maintain effective relationships with both customers and employees.
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Handle any escalated issues or situations appropriately.
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Assure that employee grievances are heard and resolved.
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Manage uniforms, equipment, supplies and vehicles utilized at the account(s). Maintaining appropriate inventories and meeting customer/company requirements.
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Take a proactive role in communicating with Customer and meeting their needs; meet regularly, listen to issues, provide expertise and solutions. Ensure complete customer satisfaction.
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Enforce Allied Universal policies as outlined in the handbooks, handouts and on the company portal.
QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
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Bi-lingual Spanish/English (read, write and speak)
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6-months of experience of business management/operations/supervisory experience in facilities or client focused sites. Preferred but not required.
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Excellent computer skills: Excel, Word, and PowerPoint
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Communications skills verbal and Written
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Management experience, specifically for a union environment. Preferred but not required.
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Ability to work a flex schedule (different on call times daily)
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Minimum of 2 years management experience, cleaning experience. Preferred but not required.
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Experience in the janitorial industry and/or the ability to be trained in the janitorial industry.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .
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Job ID: 2026-1695868
Location: United States-Virginia-Richmond
Job Category: Management
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