Knowledge Systems Manager

Overview of the Function Our global Knowledge function provides the nexus between legal expertise and innovation to transform the firm's collective expertise into a competitive advantage - harnessing our unique proprietary knowledge to power advanced workflows, positioning the firm as a thought leader, and ensuring the firm's lawyers stay at the cutting edge of the law and AI-powered legal service delivery. The Knowledge Systems team is a key part of the Knowledge function. Technology and AI are a powerful amplifier and acts as the gateway for the firm's lawyers and business services colleagues to access, navigate, and leverage curated collections of knowledge, insights, and data held in our systems. The Knowledge Systems Team leads the strategy, direction and optimization of Knowledge systems and search, storage and curation of legal data for the benefit of the firm. Role Summary / Purpose of Job The Knowledge Systems Manager is responsible for key systems and technology infrastructure owned and used by the Knowledge function, ensuring alignment with the global Knowledge strategy. The Knowledge Systems Manager oversees both the delivery and continuous improvement of technology-enabled knowledge curation, ensuring that systems, governance and services meet business needs and are future-fit. The role is responsible for leading and developing a small team, contributing to and executing the Knowledge Systems roadmap, managing key stakeholder relationships, and helping drive a culture of innovation and excellence. The Senior Knowledge Systems Manager will be a senior-level 'go to' person for Knowledge systems expertise within the Knowledge function, providing guidance and expertise to Knowledge colleagues globally and collaborating on a cross-functional basis with colleagues in, for eg, Information Technology, Innovation and with roles in Marketing and Business Development focused on efficient functioning of systems and experience capture. The Knowledge Systems Manager will operate with significant autonomy in day-to-day operations, problem-solving and team management, while working under the direction of the Co-Chief Knowledge Officers and as part of the wider Global Innovation Office. The role will demonstrate leadership in fostering a culture of excellence and innovation, supporting the achievement of the firm's Knowledge objectives and serving as a role model for best practices in the use of knowledge-related technology. Key Responsibilities and Deliverables Strategy and Business Alignment Understand the strategic goals of, and contribute to the development and execution of, the Knowledge Systems strategy in alignment with the wider Knowledge function priorities. Own the implementation and ongoing evolution of the Knowledge Systems technology roadmap, in particular identifying and leading key initiatives related to systems enhancements, integrations, and new solutions, working closely with Information Technology - this will include the continued build-out, promotion and embedding of DeepJudge, as well as future products. Serve as a Knowledge Systems subject matter expert, representing the area in firmwide discussions - this includes discussion with PGs, Data office, legal, IT. Active participant and contributor to the firm GIO Innovation strategy and implementation - this includes monetizing our K data assets, integration of AI into our legal workflow, standardization of the matter life cycle, etc. Governance and Process Ownership Develop, implement, and oversee robust governance protocols for content curation, metadata management, quality assurance, and access control within Knowledge systems. Design and maintain processes for the upload, tagging, review, and lifecycle management of knowledge content to optimize search, drive system integrity and user trust. Lead regular audits of Knowledge systems, identifying opportunities for improvement and ensuring compliance with internal policies and regulatory requirements. Stakehold