Research Specialist I, Research Support

The ideal candidate is a highly organized, detail-oriented, and motivated individual with a strong interest in clinical research, healthcare, or scientific studies. They possess excellent interpersonal and communication skills, enabling them to effectively recruit, engage, and follow up with research participants from diverse backgrounds. The candidate demonstrates professionalism, integrity, and a commitment to maintaining participant confidentiality while adhering to federal regulations, institutional policies, standard operating procedures, and IRB-approved research protocols.

They are comfortable working in medical office, laboratory, or research settings and have the ability to learn and apply research processes, data collection methods, and documentation requirements. The ideal candidate is proficient with technology and eager to learn research databases, tracking tools, and documentation systems used to support study activities. They are capable of managing multiple tasks, maintaining accurate records, meeting deadlines, and supporting research teams in achieving study goals. A strong attention to detail, problem-solving ability, and commitment to quality and compliance are essential for success in this role.

Note: Work location is on-site with the flexibility to work remotely, the primary location will be in-office for meetings, per Kaiser Permanente-s Authorized States Policy - Employees may be required to travel to a Kaiser Permanente or customer site. Residency required in the primary location: 16601 E. Centretech Pkwy., Aurora, Colorado 80011

Job Summary:

Assists with research support by executing day-to-day operations of projects with supervision, assisting in the support of research studies, and following federal and local regulations, standard operating procedures, and Institutional Review Board (IRB) approved protocols. Contributes to the execution of research by supporting data gathering activities, supporting the review of data for accuracy and checking for inconsistencies in data, and performing tasks related to the recruitment, enrollment, consenting, follow-up with participants, and answering participant questions. Contributes to the development of research materials and procedures by assisting in the creation of study materials (e.g., recruitment, data collection, retention) in a variety of formats including online. Assists in the documentation and reporting of research study activities by learning to use and/or using tools, systems, and forms for project tracking and documentation, assisting in the documentation and maintenance of files related to study progress, and escalating issues to project managers or investigators.

Essential Responsibilities:

• Pursues effective relationships with others by sharing information with coworkers and members. Listens to and addresses performance feedback. Pursues self-development; acknowledges strengths and weaknesses, and takes action. Adapts to and learns from change, challenges, and feedback. Responds to the needs of others to support a business outcome.

• Completes routine work assignments by following procedures and policies and using data, and resources with oversight and management. Collaborates with others to address business problems; escalates issues or risks as appropriate; communicates progress and information. Adheres to established priorities, deadlines, and expectations. Identifies and speaks up for improvement opportunities.

• Contributes to the execution of research studies by: supporting the collection of quantitative and/or qualitative data using defined research protocols with guidance; participating in orientation and training sessions, providing mentorship and guidance to others in data collection and project support activities; learning to code open-ended/qualitative responses and preparing data for analysis; supporting the review of data for accuracy and checking for inconsistencies in data; performing tasks related to the recruitment, enrollment, consenting, and follow-up with participants with guidance and supervision as needed; and answering participant questions regarding basic studies and escalating issues as needed.

• Contributes to the development of research materials and procedures by: assisting in the development of study materials (e.g., recruitment, data collection, retention) in a variety of formats including online.

• Assists in the documentation and reporting of research study activities by: learning to use and/or using tools, systems, and forms for project tracking and documentation; and assisting the documentation and maintenance of files related to study progress while escalating issues to project managers or investigators.

• Assists with research support operations by: executing day-to-day operations of projects with supervision; assisting in the support of research studies including ordering supplies, scheduling/coordinating meetings, filing, and copying; assisting the completion of literature reviews to support drafts of grant proposals; learning to draft Institutional Review Board (IRB) protocols, amendments, continuing reviews, and other documentation; learning to draft Institutional Review Board (IRB) protocols, amendments, continuing reviews, and other documentation; and following federal and local regulations, standard operating procedures, and IRB approved protocols and learning how to handle research data.

Knowledge, Skills and Abilities: (Core)

• Ambiguity/Uncertainty Management

• Attention to Detail

• Business Knowledge

• Communication

• Critical Thinking

• Cross-Group Collaboration

• Decision Making

• Dependability

• Diversity, Equity, and Inclusion Support

• Drives Results

• Facilitation Skills

• Health Care Industry

• Influencing Others

• Integrity

• Learning Agility

• Organizational Savvy

• Problem Solving

• Short- and Long-term Learning & Recall

• Teamwork

• Topic-Specific Communication

Knowledge, Skills and Abilities: (Functional)

• Confidentiality

• Good Clinical Practices (GCP)

• Health Care Compliance

• Research & Evaluation Data Collection

• Research & Evaluation Study Design

• Research Ethics

• Stakeholder Management

Minimum Qualifications:

• High School Diploma or GED, or equivalent OR Minimum one (1) year of experience working in a corporate or business office environment.

Preferred Qualifications:

• Associate's degree in Public Health, Health Care Administration, Epidemiology, Health Sciences, Social or Behavioral Sciences, Health Services, Statistics, or Health Economics, or related field.

COMPANY: KAISER

TITLE: Research Specialist I, Research Support

LOCATION: Aurora, Colorado

REQNUMBER: 1449561

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.