Sr. Business Banker

What is the role? This position is responsible for the business development and administration of business banking within the Business Banking team. This includes taking business loan applications, small business administration loan applications and performing preliminary credit analysis as well as loan portfolio administration and servicing, compliance and full understanding and sales of depository and ancillary service products. Each interaction should exceed the members' service expectations and leave the member grateful that they are banking with us. What will be expected of me? - Build and grow relationships with a dedicated of book business members by asking questions to learn about their financial needs, understanding their goals, and sharing how Westerra can help them by following up through proactive outreach, phone or in-person visits. - Develop a comprehensive understanding of members' needs, based on the review and analysis of personal and business financial data gathered through relationship review and personal meetings providing integrated delivery of financial services. - Develop revenue-generating member relationships by calling on prospective or existing members, identifying prospects, suitable method of contact, and determination of their needs and appropriate products or services, including cross-market solutions - Achieve individual monthly production and growth goals for business banking deposits, fees and loans to ensure the Credit Union meets its overall financial and member experience goals. - Engage with members in all phases of the business life cycle while following policies, leveraging product knowledge and conducting needs-based conversations to identify credit, deposit, and service processing needs. - Serves as the business banking subject-matter expert and internal resource within the Credit Union. - Build relationships with community and business organizations and represents Westerra at community and business development events. - Assist with the onboarding and development of more junior team members - Consistently demonstrates the Westerra Way Experience and complies with all policies, procedures and Federal and State laws and regulations. - Maintains high level of confidentiality - Other duties as assigned. Will I have Direct Reports? No # What am I bringing? Experience/Education: External Requirements - 4+ years' experience in business banking, including lending, merchant services, depository functions and compliance Internal Requirements - 2+ year working at Westerra in a sales or member service capacity - Demonstration of skills and abilities listed Skills and Abilities: - Ability to understand and respond to business member needs, as well as consistently make recommendations to members on Westerra products that will fit their financial needs/goals/values - Ability to drive sales through a consultative approach. - Ability to analyze financial statements and metrics to influence business members' decisioning - Ability to work effectively with individuals and groups across the company - Strong verbal and interpersonal communication - Attention to detail with minimal mistakes - Demonstration of problem-solving skills - Ability to navigate with ease and efficiency through key Westerra Systems/Sites - Understanding of processes, procedures and guidelines and resources for the role - Can be accountable for the completion of assigned tasks and projects with supervision - Uses judgement with supervision - Understands the basic business line and operating environment - Able to handle problems that are not particularly difficult nor complex ## What is the work environment like, and are there physical requirements for this role? - Mon-Fri: On location in the branch - Off-site at business development or community events; may require weekend and/or evening sh fts offset by branch schedule - Office environment - Works primarily at a desk - Ability to lift 25 pounds - Travel Requirements: This role requires regular travel to branches within the region Salary: in addition to the starting hourly rate of $33.56 -- $41.96, this role is also eligible for annual bonus potential tied to Westerra's financial performance. # What are some of our benefit offerings? - Three health plans through UMR that offer a variety of coverage options, including HSA and FSA options - Two dental plans through Delta Dental - Basic life and AD&D insurance, short-term disability and long-term disability - 20+ days of paid time off (PTO) per year - 16 hours of volunteer time off (VTO) per year - 11+ paid holidays - 401(k) that includes up to 6% match - Up to 2% off the rate on a new Westerra mortgage, applicable to primary residence, second home, or investment property - 2% off Auto/RV/Motorcycle Loans - Up to $5250 per year for educational reimbursement - 4 weeks of paid parental leave - Mental health resources including an Employee Assistance Program (EAP) - Individualized learning and development programs