Release Operations Manager

Job Description

The Release Operations Manager, Digital Platforms owns planning, coordination, and delivery of production releases for the organization’s websites and web applications across brands and regions. The role keeps the release calendar, runs user acceptance testing, verifies every item in the release notes, and resolves the issues impacting the release cadence. The work calls for strict organization and a direct style: open items get an owner and a date, including when a senior stakeholder must decide. Manages a small team of DevOps / Release engineers.

Skills and Requirements

• 5+ years coordinating production releases of websites or web applications in a large or multi-brand organization.
• Direct experience running user acceptance testing through documented sign-off, and managing release notes with item-level verification.
• A record of keeping a heavy release workload organized through to closure, and of unblocking a release by securing a decision.
• Practical use of GitHub and Azure DevOps, and enough knowledge of cloud deployment to coordinate readiness, sequencing, and rollback with engineering.
• Clear writing for business and technical audiences. Bachelor’s degree in a relevant field, or equivalent practical experience.
• Experience coordinating releases with GitHub / Git with Amazon ECS and Amazon EKS. Familiarity with Acquia Drupal, Vercel Next.js, and Algolia. Experience with a portfolio of branded sites and with formal go/no-go governance.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].