Solutions Engineer

Company:Qualcomm Technologies, Inc.Job Area:Engineering Group, Engineering Group > Software Applications EngineeringGeneral Summary:As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Application Engineer, you will provide technical expertise of software systems through technical presentations in support of business development, product demonstrations, design and development of customer specific requirements, commercialization, and maintenance of Qualcomm products. Qualcomm Engineers collaborate with cross-functional teams and customers to address questions, issues, debugging, or troubleshooting regarding software systems and applications. In this role, you will provid customer solutions including customer troubleshooting, documentation, and 3rd party testing. Roles/Responsibilities: Pre and post sales calls with customersCustomer troubleshootingOrchestrate documentation efforts across development, QA and marketingCoordinate customer trialsParticipate in requirements generation as the voice of the customerGenerate data analysis dashboards as required Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience. ORMaster's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Applications Engineering, Software Development experience, or related work experience. ORPhD in Engineering, Information Systems, Computer Science, or related field. 1+ year of any combination of academic and/or work experience with Programming Language such as C, C++, Java, Python, etc. 1+ year of any combination of academic and/or work experience with debugging techniques. Preferred Qualifications: Ability to work with customers, ability to coordinate activities across multiple organizations, knowledge of location technology preferred, ability to work with data analysis toolsMaster's Degree in Engineering, Information Systems, Computer Science, or related field.3+ years of Software Applications Engineering, Software Development experience, or related work experience.1+ year of work experience in a role requiring interaction with leadership.Experience in a customer-facing role. Principal Duties and Responsibilities: Leverages Software Application knowledge to provide technical expertise of software systems through technical presentations in support of business development, customer training, product demonstrations, commercialization, customization, and maintenance of Qualcomm products. Collaborates with teams and customer personnel to identify customer problems, debug issues in customer design software systems, and recommend solutions. Drives system architecture and feature-specific customizations tailored for customer requirements from proof of concept to final product commercial launches. Assesses potential application of company products, prepares product specifications, disseminates technical information on specific software areas, and/or troubleshoots issues regarding software tools and products. Writes detailed product technical documentation, application notes, and FAQs. Level of Responsibility: Works under supervision. Decision-making may affect work beyond immediate work group. Requires verbal and written communication skills to convey information. May require basic negotiation, influence, tact, etc. Has a moderate amount of influence over key organizational decisions. Tasks require multiple steps which can be performed in various orders; some planning, problem-solving, and prioritization must occur to complete the tasks effectively. Qualcomm is an equal opportunity employer. If you are an individ