Business Process Analyst/Senior Business Process Analyst

Posting Number: S07294P

Job Description:

Business Process Analyst:

The Business Process Analyst works collaboratively within the Office of Budget and Finance Integrated Technology Services team on complex PeopleSoft tasks in support of campus business users. Responsibilities will include production support and process documentation, while following established standards, guidelines and change control procedures. The BPA is further expected to be comfortable working with campus business owners and the development team in designing and building technical solutions. This role requires an individual who can work independently to ensure that assignments are completed on time. Working experience in performing business analyst’s functions including the ability to use requirements to drive the design or review of test cases, process change requests,

Senior Business Process Analyst:

The Senior Business Process Analyst works collaboratively within the Office of Budget and Finance Integrated Technology Services team to support PeopleSoft and related enterprise applications. This role requires an individual who can work independently to support campus business users, manage multiple priorities, and deliver high-quality solutions in a timely manner. The Senior BPA is responsible for providing functional production support, documenting business processes, and following established standards, guidelines, and change control procedures. The individual will support assigned PeopleSoft functional areas and troubleshoot integrations with third-party applications such as Jaggaer, PaymentWorks, Oversight,TouchNet, and other enterprise systems. responsibilities include monitoring and troubleshooting PeopleSoft Integration Broker messages, analyzing integration issues, performing root cause analysis, and collaborating with technical teams and vendors to ensure reliable data exchange. The Senior BPA will serve as the Reporting administrator for the Office of Budget and Finance, overseeing enterprise reporting governance, reporting security, reporting standards, and report lifecycle management. The individual will ensure consistent reporting practices, maintain data integrity and compliance with established standards, administer report access, support campus users with reporting requests, troubleshoot

reporting issues, and partner with business and technical teams to deliver secure, reliable, and effective reporting services. The ideal candidate will possess a strong blend of functional and technical expertise, including business analysis, process improvement, requirements gathering, and translating business needs into technical solutions. The Senior BPA should be proficient in creating and troubleshooting PeopleSoft Queries (PS Query), validating data, coordinating testing activities, and collaborating closely with developers and business stakeholders throughout the software development lifecycle. The successful candidate will demonstrate the ability to ask insightful questions, evaluate business processes, recommend improvements, and communicate effectively with both business and technical teams, drawing on a deeper level of experience to guide decision making on more complex or ambiguous issues. The successful candidate will demonstrate excellent analytical, problem-solving, communication, and customer service skills while building strong partnerships with campus stakeholders and supporting continuous improvement across business processes and enterprise applications.