Deputy Division Director - Outpatient Services

This position is open to current Colorado residents only.

Civil and Forensic Mental Health (CFMH) operates Colorado’s two mental health hospitals, the Forensic Services Division, the Division of Mental Health Transitional Living, and now the Outpatient Services Division (OSDV). The Office provides a continuum of mental health care for both Civil and Forensic clients. Civil clients are individuals who are committed by a civil court into the care of the Colorado Department of Human Services because they have serious and persistent mental health conditions. Forensic clients include those who are charged with a crime and have a mental or developmental disability that prevents them from assisting in their own defense or rationally understanding the criminal court proceedings, and those who have been charged with a crime but found not guilty by reason of insanity. CFMH works across the legal system to provide evaluations, treatment and case management for these clients. Outpatient Services is the newest part of this continuum, working to support clients stepping down or being diverted from hospitals and jails, and giving them the care they need in the community.

Through our core values listed below, Outpatient Services staff is committed to:

• Individual dignity and respect
• Person-centered, evidence-based care
• Trauma informed recovery
• Multidisciplinary collaboration
• Diversity and inclusion
• Strong family and community partnershipsThis position is 100% on-site. Please note: These working arrangements are subject to change.

What You'll Be Doing:

Program Implementation, Program Management and Program Monitoring:• This position is responsible to support the establishment, implementation, oversight and direction of the new Division. This position is responsible for supporting the strategic vision and plan for the program’s early iterations and support efforts to expand the program to serve Coloradans. This position is responsible for refining clinical and administrative operations, promoting strategic expansion, and ensuring alignment with Division goals and mandates. This position works with the Division Director on decisions about staff hiring, contractor selection, programmatic and service definition, corrective actions, strategic planning for the program, budget allocation and distribution and ongoing funding requests.

• This position works with theDivision Director and other State Departments to support Federal match dollars, grants, and other revenue allow the Division to offset general funds to the greatest extent possible.
• Under the Division Director, this position has the authority to issue a corrective action plan and monitor Division programs’ compliance and progress in responding to the corrective action plan. This position reviews and evaluates current programming and policies related to outpatient services and ensures efficiency, effectiveness and compliance. This position authorizes daily operations and decisions ensuring they are effective and efficient. Responsible for reviewing, updating, and supporting all policies and procedures pertaining to outpatient services.
• This position requires the ability to make judgments based on data in establishing guidelines for future procedures and determinations. Ensures clients involved in the program are receiving the needed services for their individual treatment needs. The position is required to respond to emergent situations and determine the best course of action.
• This position establishes processes for auditing and other processes needed for the implementation and management of the program. This position regularly reports program operations, audits and outcome data to the Division Director and supports responses to requests for information from various state government agencies.
• This position collaborates with the Division Director to oversee daily clinical operations and decisions ensuring they are effective and efficient, updates and refines policy and procedures, analyzes data and presents it in a concise format to management and stakeholders and various governmental agencies both within and outside CDHS.

Community/Stakeholder Outreach:• This position supports the coordination of outreach with various community residential mental health providers throughout Colorado. This position provides and responds to inquiries for information, data, and recommendations including, but not limited to, community partners, the State legislator, the Governor’s office, the Behavioral Health Administration, State Court Administrators Office, the Department of Healthcare Policy and Financing, CDHS and CFMH leadership.

Supervision:

• This position oversees the work of 4+ FTE Program Management II’s, as well as direct and/or indirect oversight of more than 50 clinical and administrative staff, including coordinators, social workers/counselors, healthcare technicians, Program Assistants, Compliance Specialists and others within the Division of Outpatient Services.
• Supervisory duties may also include individual supervision, group supervision, training, onboarding, professional development, staff scheduling, reviewing position descriptions, participation in the hiring process (e.g., recruitment, interviewing, evaluating fit, etc.), retention of current team members, facilitating a sufficient level of position-related competencies, performance reviews, performance plans, consultation, and guidance to ensure all supervisees are functioning within statute, policy, and procedure. This position may participate in various department training, contribute to such training, review statutes and offer suggestions. As an appointing authority this position makes hiring decisions and issues appropriate level of progressive discipline if/when needed.

Experience Only: Ten (10) years of relevant experience in professional experience providing clinical and administrative oversight over treatment programs in a management role which includes the following areas of competency:

New program development and implementation Managing and navigating licensing process for a new program Staff supervision Crisis Management Program Monitoring and performing program audits Policy creation and updates Strategic planning Data and program outcome tracking Collaboration with other teams and leadership Ensuring service quality and the needs of clients/patients are met

two (2) of which must have included experience with public administration or or administrating outpatient mental health clinic services, establishing goals and objectives, as well as developing and managing a budget to achieve program goals and objectives

OR

Experience and Education:

A combination of education in social work, psychology, public administration, human services or related field and/or relevant experience as listed in the experience requirement above equal to ten (10) years, two (2) of which must have included experience with public administration or or administrating outpatient mental health clinic services, establishing goals and objectives, as well as developing and managing a budget to achieve program goals and objectives Special Qualifications: Must have a current, valid Colorado license as a professional counselor, social worker, marriage and family therapist, licensed psychologist or addictions counselor (LPC, LCSW, LMFT, LP or LAC)

Preferred Qualifications:

• 5+ years of clinical supervision experience.

• 5+ years working with individuals with serious mental illness.

• Knowledge of and experience with BHA rules.

• Experience with change management and performance coaching.

• Familiarity and experience with 27-65 regulations and processes.

Conditions of Employment:• Full background check and reference check required

• This position requires State of Colorado residency at the time of application (unless otherwise identified in the posting), and residency within the state throughout the duration of employment in this position.

• Due to clinical oversight, this position requires the individual to be fully, independently licensed as an LCSW, LPC, LMFT, LP, and/or LAC. Unrestricted ability to be enrolled in Medicaid and Medicare as a provider.

• Former State employees who were disciplinarily terminated or resigned in lieu of termination must:

• Disclose that information on the application.

• Explain why the prior termination or resignation should not disqualify you from the current position.

• Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

CDHS Selection Process Explanation:Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.

• Preferred Qualifications & Competencies:
• Relevant years of state service experience.

Minimum Qualification Screening Process A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications in the application form. Do not use "see resume" or "see attached."

You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated. Comparative Analysis Process – Structured Application Review After minimum qualification screening, the comparative analysis process will involve reviewing and rating of all the information you submit. The comparative analysis step may also include your results from standardized testing. Your Work Experience/Job Duties: Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications. If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question. Supplemental Questions Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).

Appeal Rights You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.

• You or your representative must sign and submit the official appeal form for review.

• You can find the official appeal form here.

• You must be deliver the official appeal form to the State Personnel Board:

• By email ([email protected]), or

• Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or

• Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or

• Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

Contact the State Personnel Board for assistance:

• At (303) 866-3300, or

• Refer to the Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage.

• How to apply to the State of Colorado (Youtube Video, Runtime 3:59, Closed Captions Available)

• The Assessment Process

About Us & BenefitsIf your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS. In addition to a great location and rewarding and meaningful work, we offer:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans

• Medical and dental health plans

• Employer supplemented Health Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• State of Colorado Employee BenefitHub Resource Center

• Employee Wellness program

• Excellent work-life programs, such as flexible schedules, training and more

• Remote work arrangements for eligible positions

• *Some positions may qualify for the Public Service Loan Forgiveness Program.

Our Values• We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve. We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.

• Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

• We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

• Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

• We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

• Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

ADA AccommodationsCDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment. This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to [email protected].

EEO StatementThe State of Colorado is an equal opportunity employer We are committed to increasing a “Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a “Colorado for ALL” drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. Additional Support For Your ApplicationToll Free Applicant Technical Support If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.