Hyatt logo

Front Office Agent - On-Call

Hyatt

FRISCO, TXPer Diem / Full-timeSeen 1 day agoSeen in employer's feed 1 day ago

Most applications go out cold — see where you stand first. No sign-up to start.

Watch jobs like this.

At a glance

Compensation
No compensation found
Location
FRISCO, TX
Schedule
Per Diem / Full-time
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

Hyatt Regency Frisco is seeking a Front Office Agent to support guest registration and communicate hotel services and promotions. The role may also involve processing payments and responding to guest inquiries. It is an on-call position requiring open availability for morning and evening shifts, weekends, and holidays. The posting seeks candidates with customer service experience and a desire to satisfy guests in a fast-paced environment.

Skills & qualifications

RequiredNice to have

Skills

Guest RegistrationHotel Services CommunicationPayment ProcessingGuest Inquiry ResponseCustomer ServiceVerbal CommunicationWritten CommunicationStanding for Long Periods

Qualifications

Previous Customer Service Experience

Benefits

Medical Insurance
401(k) Match
Paid Time Off

Full job description

Description:

Hyatt Regency Frisco is conveniently located 25 minutes north of the Dallas with 303 guestrooms and 27,500 square feet of event space. The 18-story hotel is situated in the heart of Frisco, TX at the Stonebriar Centre. Just steps from Dr. Pepper Stadium, FC Dallas / Toyota Stadium, Frisco Discovery Center, many entertainment choices and dining options.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you! This position an on-call position that will require open availability, including AM/PM shifts and weekends and holidays.

Why Work at Hyatt?

  • Enjoy free meals in our colleague cafeteria for every shift worked

  • Free parking on-site

  • Discounted & Complimentary hotel room nights

  • Medical, Dental, Vision Insurance (Full-Time colleagues)

  • Flexible Spending Account (Full-Time colleagues)

  • Retirement Savings Plan

  • Basic Life Insurance

  • Generous PTO earned

  • Opportunities to work around the world with Hyatt Hotels and Resorts

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications:

  • A true desire to satisfy the needs of others in a fast paced environment.

  • Refined verbal and written communication skills

  • Ability to stand for long periods of time.

  • Previous customer service experience required.

Primary Location: US-TX-Frisco

Organization: Hyatt Regency Frisco - Dallas

Pay Basis: Hourly

Job Level: Full-time

Job: Front Office

Req ID: FRI000751

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Similar jobs, posted recently

Open roles like this one, listed in the last 30 days.

You've read the whole posting — now see how you match it.