Advertising Services Representative

Advertising Service Representative

Location: Fort Wayne, IN

Level: Hourly

Division / Department: Marketing

Reporting to position: Consumer Marketing Manager

Travel: Less than 10%

About the Role:

Join an enthusiastic, self-motivated, and intuitive consumer marketing team to gain valuable experience in our marketing division. The Advertising Service Representative will advise store owners, also known as our members, proactively address their integrated marketing needs. They will follow through promptly on all member requests, and will work in a fast-paced and team-oriented environment to complete tasks.

Responsibilities include:

• Promote and execute advertising and evolving marketing solutions to new and existing members

• Support the operational execution and administration of print and marketing programs, ensuring successful implementation and delivery of member marketing offerings

• Process member sales orders, including imprint review, campaign setup, and order management through delivery and completion

• Coordinate with Territory Sales Managers, internal teams, and external vendors to execute mailing, printing, distribution, and other marketing initiative

• Monitor changing postal regulations, industry trends, and marketing best practices, assessing impacts on member marketing programs and distribution strategies

• Consult with members on customized advertising solutions, circular layouts, branding materials, and proof approvals prior to production and billing

• Maintain ongoing communication with members to identify business needs, increase marketing engagement, and support successful program execution

• Assist in the development, implementation, and continuous improvement of marketing offerings, operational processes, and member-facing programs to support evolving business objectives.

• Collaborate across departments to ensure efficient execution of marketing initiatives, operational excellence, and a positive member experience

Education and Experience:

• High school diploma

• Experience with standard business computer applications (Google Workspace, Microsoft)

• Previous sales, marketing, or customer service experience

Skills and Abilities:

• Problem solving

• Excellent organizational skills

• Personable, confident, and a great communicator, both written and oral

• Attention to detail

• Ability to work on multiple projects within a given time frame

• Time management skills

• Adaptability and prioritization

Benefits available to you:

• Full insurance benefits package including Medical, Dental, & Vision

• Paid time off to foster work/life balance

• Profit sharing

• Bonus Pay opportunities

• Retirement funding opportunities

• Education reimbursement

• Health club reimbursement

• Career advancement opportunities

About Do it Best Group

Headquartered in Fort Wayne, IN, the Do it Best Group is the world's largest hardware, lumber, and building materials buying cooperative in the home improvement industry. With nearly $6 billion in annual sales, we support thousands of independently-owned locations across the United States and in more than 60 countries worldwide. Partners in the company have the flexibility to operate under the Do it Best, True Value, or their own local store identities, offering a diverse range of branding options to best serve their communities.

Culture:

Each team member is valued as an individual - with their intrinsic value at the forefront. We prioritize your career growth through one-on-one training, conferences, tuition assistance, mentoring and more. We encourage authentic relationships by hosting social events and fostering a culture where lasting friendships are made. In fact, the three most valued aspects of being a part of the Do it Best team are the culture, the compensation, and the level of fulfillment that each team member experiences from their role.

Our Philosophy: Serving others as we would like to be served

Our Mission: Making the best even better

Our Goal: Helping members grow and achieve their dreams