LAZ Parking Midwest, LLC logo

Parking Enforcement Agent

Part-time

LAZ Parking Midwest, LLC

Cleveland, OHFull-time / Part-time$16/hrSeen todaySeen in employer's feed today

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At a glance

Compensation
$16/hr
Location
Cleveland, OH
Schedule
Full-time / Part-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Valid Driver's License

Job overview

LAZ Parking is hiring a Parking Enforcement Agent to uphold local parking ordinances and assist customers with parking needs. The agent monitors on-street parking, issues citations using a handheld ticket system, and handles customer complaints. The role requires at least six months of outdoor work experience, a valid driver’s license, and two years of licensed driving experience. Work includes extended periods of standing and walking outdoors.

Skills & qualifications

RequiredNice to have

Skills

Parking Ordinance EnforcementCustomer AssistanceChallenge MitigationIndependent WorkMultitaskingPolicy InterpretationTimelinessFeedback ReceptivenessConflict ManagementEnglishDecision-MakingLifting 25 PoundsStanding and WalkingBending and Squatting

Qualifications

Valid Driver's LicenseTwo Years Licensed DrivingClean Driving RecordReliable TransportationSix Months Outdoor WorkStreet and Direction Knowledge

Full job description

Description LAZ Parking is hiring Parking Enforcement Agents! Position Details: Location: University Circle (15 minutes outside of downtown!) Schedule: FT and PT shifts Hourly Rate: $16.00/hr The Spirit of the Position: The Parking Enforcement Agent provides operational support through upholding and enforcing the local parking ordinances while assisting customers with parking needs. The Parking Enforcement Agent will accurately key vehicle license plates utilizing a Hand Held Ticket Issuance System to issue parking citations. Requirements: - Must have valid driver's license and have at least two years of licensed driving experience. - A clean driving record. - Reliable transportation to and from work. Responsibilities: - Monitor on-street parking meters for vehicles in violation of parking ordinances by following an assigned route. - Issue City/Municipality approved parking citations for vehicles in violation of ordinances in accordance with policies and procedures. - Upload hand held computer to obtain current information required for work on a daily basis. - Screen for parking placards and permits for special privileges within approved areas. - Resolve customer complaints in accordance with policies and procedures. - Maintain and care for all company issued equipment. - Assist with any special assignments and projects as requested. - Other related duties as assigned. Experience: - A minimum of 6 months of outdoor work experience is required. - General knowledge of streets and directions is required. Skills: - Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude). - Ability to work independently and multi-task. - Ability to interpret policies, procedures, and standard business practices. - Demonstrate a sense of urgency and timeliness. - Must be open to feedback, differing opinions and other points of view. - Ability to handle challenging and at times, emotionally charged situations. - Ability to speak, read, and comprehend the English language. - Must be able to make decisions independently and stay firm on decisions made (not easily persuaded). Physical Demands: - Willingness to work in the elements - heat, wind, snow, rain, etc. - Ability to lift, push and pull at least 25 pounds. - Ability to stand, walk and run for extended periods of time (95-100% of shift) - no sitting is allowed. - Ability bend, stoop, squat and lift frequently throughout a shift. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions. FLSA Status: Non-Exempt This Employer participates in E-Verify. LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

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