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Card Services Support Representative - ATM/Debit/Credit Cards

First National Bank Alaska

Anchorage, AKJob$19.5/hrSeen todaySeen in employer's feed today

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At a glance

Compensation
$19.5/hr
Location
Anchorage, AK
Work Authorization
Not specified

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Job overview

First National Bank Alaska is hiring customer support representatives to help customers with ATM, debit, and credit card questions and needs. Product Support Technicians act as liaisons among customers, software staff, and vendors to support customer needs and processing systems. The role is customer-service focused and may suit someone with customer service experience who enjoys it and can understand technology.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceTechnology Understanding

Qualifications

Customer Service Experience

Benefits

Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Tuition Assistance

Full job description

Start a career with First National Bank Alaska, the Best Place to Work in Alaska as recognized 11 years in a row by Alaska Business magazine readers. Come help our customers with their ATM, Debit, and Credit Card questions and needs! Our Product Support Technicians are the Customer Support Representatives that act as liaisons between our customers, software staff and vendors to support customer needs and processing systems. We are now hiring representatives. it is very customer service focused. If you have customer service experience, enjoy it, and an ability to understand technology this could be the role for you. Job/salary offer would be commensurate with experience. - Product Support Technician I: $19.50/hour, minimum - Product Support Technician II: $23.25/hour, minimum Schedule: Monday-Friday, 8am-5pm FNBA Careers -- Shape Your Tomorrow A strong work/life balance; paid time off and flexible work options Generous medical, dental, vision plan and Health Savings Account 401(k) with employer match Learning, development and career advancement Opportunities to make a positive difference in your community! **Please visit us at www.FNBAlaska.com/Careers to view the full job posting and apply today. **FNBA is an Equal Opportunity and Affirmative Action Employer, Member FDIC and Equal Housing Lender.VEVRRA Federal ContractorThis Company is a Federal Contractor and an equal opportunity and affirmative action employer that does not discriminate on the basis of race, national origin, religion, age, color, sex, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules or regulations.

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