Business Analyst

Job Description

The Business Analyst serves as the liaison between business stakeholders and IT, gathering, analyzing, and documenting business requirements to support applications, systems, and process improvements. This role works closely with business units, architects, project teams, and vendors to ensure solutions align with business needs and deliver measurable value.

Key Responsibilities

• Gather, document, and manage functional and non-functional business requirements.
• Partner with business stakeholders and IT teams to evaluate and recommend solutions.
• Ensure requirements are traceable through testing and implementation.
• Coordinate User Acceptance Testing (UAT) and support solution deployment.
• Communicate project, enhancement, and maintenance status to business and IT leadership.
• Assist with process improvement initiatives and demand management activities.
• Support project planning, business case development, and resource estimation.
• Collaborate with architects, developers, project managers, and vendors to deliver effective solutions.

Skills and Requirements

• Bachelor's degree in Information Systems, Business Administration, or related field (or equivalent experience).
• 3-5 years of Business Analyst experience.
• Experience gathering requirements and supporting software/application implementations.
• Knowledge of Agile, Waterfall, and Iterative project methodologies.
• Strong analytical, problem-solving, communication, and facilitation skills.
• Ability to work independently and manage multiple priorities.
• Proficiency with Microsoft Office tools.
• Utility industry experience preferred.
• CBAP (Certified Business Analysis Professional) or equivalent
• ITIL Certification or working knowledge of ITIL practices

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].