Assistant Project Manager

Why Join Us? ~ Be part of a leading team in a specialized field. ~ Excellent growth opportunities within our company and industry. ~ 15 full-service retail locations and contract and commercial construction divisions. ~ Serving northern New England for over 40 years. ~ Year-round, consistent, and stable work. Benefits: ~ 401(k) savings plan with company match ~ Health, dental, and vision insurance ~ Paid time off ~ Employee referral program ~ Employee assistance program Responsibilities Include: ~ Coordinate daily store operations to ensure efficient workflows, quality service, and customer satisfaction. ~ Manage glass projects and customer orders from initial quote through completion. ~ Deliver professional and timely customer service via in-person, phone, and email interactions. ~ Prepare customer quotes, process orders, manage billing, purchase orders, and product returns. ~ Ensure compliance with company safety standards and policies. ~ Maintain a focus on high customer satisfaction. ~ Manage inventory and ensure accuracy. ~ Organize and oversee daily store operations. Qualifications Include: ~ Ideally, 4+ years of customer service experience, project coordination, or a supervisory role within the automotive, construction, or related trades industry; equivalent experience or education will be considered. ~ Strong customer service and interpersonal skills, with the ability to build relationships and resolve customer concerns professionally. ~ Excellent organizational and time management skills, with the ability to coordinate multiple projects and competing priorities. ~ Proficient with computer systems and software. ~ Strong attention to detail and problem-solving skills. ~ Motivation to learn and grow within the organization. American Plate and Auto Glass, a Granite State Glass company, has served the automotive, residential, and business needs of northern New England for over 40 years through our 15 full- service retail locations and Commercial Construction Divisions. Seize this great opportunity to join an industry leader and APPLY TODAY!