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Global Director, Digital Value Management

Workday

Chicago, ILJobSeen 5 days agoSeen in employer's feed 5 days ago

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At a glance

Compensation
No compensation found
Location
Chicago, IL
Work Authorization
Not specified

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Job overview

The Global Director, Digital Value Management leads a team building and evolving an AI-enabled, digital-first approach to customer value and outcome realization. Reporting to the Head of the Value Center of Excellence, the role owns digital tooling and data strategies, partners with Business Technology and field go-to-market teams, and translates revenue priorities into scalable tooling experiences, self-service adoption, and measurable revenue impact.

Skills & qualifications

RequiredNice to have

Skills

Servant LeadershipCross-Functional CollaborationDigital Tooling StrategyEnterprise Revenue ToolingAI Models and AgentsBusiness Technology PartnershipData StrategyGo-to-Market Motions

Full job description

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13762095 Your work days are brighter here. Were obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, were shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, youll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. Were in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, youll do meaningful work with Workmates whove got your back. In return, well give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, youve found a match in Workday, and we hope to be a match for you too. About the Team The Global Director, Digital Value Management leads the team that enables value and outcome realization to be delivered at scale building and evolving an AI-enabled digital-first motion that continues to transform how customers engage with their outcomes across the customer journey.\ \ While reporting to the Head of the Value Center of Excellence, this leader will own the digital tooling strategy and execution, data and benchmark strategy and execution, business technology partnership, and connection to the field GTM teams that rely on these digital experiences as a foundation and scale mechanism. This role serves as a central partner to Value Management leadership and cross-functional leaders across Solution Consulting, Customer Success, Sales, Revenue Operations, and Business Technology.\ \ The Global Director operates at the cutting edge of Workday's revenue model, translating strategic revenue priorities into live tooling experiences, measurable self-service adoption, and revenue impact that scales across every revenue segment, channel, and stage of the customer journey, offering exposure to global revenue channels, segments, and teams. About the Role ?Collaboration & Cross-Functional Leadership - Foster an inclusive, global team culture: lead with servant leadership, cultivating an environment that values diverse perspectives, demonstrates care for the members of your team, encourages open communication, and prioritizes team and individual growth. - Make collaboration the core of the operating model: work closely with global Value Management directors and cross-functional executives, partnering to bring digital solutions to real business challenges with a focus on measured impact. - Build a shared digital vision across GTM: partner with Solution Consulting, Customer Success, and other GTM leadership on digital experiences across the customer journey. - Operate as a strategic advisor: represent Digital Value Management in cross-functional governance and executive forums and serve as a trusted voice on where digital investment should go next. ## Digital Value & Outcome Strategy - Own and evolve the digital value outcomes roadmap: take ownership of the team's live self-service business case, value-calculation, and customer benchmark/outcomes tooling, and set the strategy for what's next - including scaling self-service coverage across a growing share of deal volume. Make budget allocation decisions for the tooling strategy. - Advance AI-assisted value tooling: bring fluency in both enterprise revenue tooling and frontier AI models/agents to guide the team's ongoing work in AI-assisted value asset generation. - Partner with Business Technology teams: work closely with the enterprise IT/BT organization to build, integrate, and scale digital value tooling within a corporate technology environment. - Use data to define value: reimagine how we leverage data as the core input to how value and outcomes are defined, benchmarked, and communicated to stakeholders. ## GTM Fluency & Operating Model Speak GTM motion fluently: apply working knowledge of core and emerging GTM motions FDE, Partners, PLG, Workday-driven new product sales across new logo and customer base to shape how digital value and outcome experiences flex by motion, segment, and deal stage. Understand the field operating model: collaborate with field leaders to develop a sharp poin

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