
Change Manager
FORT SMITH, AR · HybridJobSeen todaySeen in employer's feed today
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Job overview
Summit Utilities is seeking a Change Manager to lead organizational change activities that support adoption of new processes, systems, technologies, and operating models. The role shapes change strategy, builds stakeholder alignment, and supports communications, training, resistance management, and adoption measurement. It partners with sponsors, business leaders, and project teams to drive sustained behavior change and business outcomes. The position is hybrid in Arkansas or Maine, with remote consideration for candidates in Texas.
Skills & qualifications
Skills
Full job description
This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4861902 Summit Utilities\ \ Join our growing team and discover why Summit Utilities, Inc. continues to earn national and regional recognition as an employer of choice. Our recognitions include Best Places to Work in Maine (20192025); Best Places to Work in Arkansas (2020, 2023, 2025); Best Places to Work in Oklahoma (20222025); Best Places to Work in Missouri (2023 and 2026); Best Places to Work in Colorado (2025); Forbes Americas Best Small Employers (2023); and, most recently, Proud and Purposeful Employer (2026). \ Summit is a growing natural gas utility thats committed to delivering reliable energy to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers, and the communities where we live. We aim to bring warmth and energy to everything we do. \ We are pleased to announce an exciting opportunity for a Change Manager (SGL 17) to join our team. This position is available on ahybrid basis in Little Rock, Fort Smith, or Fayetteville, Arkansas, and Portland, Maine. We will also consider candidates in Texas who are able to work remotely. \ POSITION SUMMARY The Change Management Manager is responsible for leading organizational change activities that enable successful adoption of new processes, systems, technologies, and operating models. This role oversees the people side of change by shaping change strategy, building stakeholder alignment, ensuring effective communications and training, managing resistance, and measuring adoption. The Change Management Manager partners with sponsors, business leaders, and project teams to drive sustained behavior change and achieve intended business outcomes. PRIMARY DUTIES AND RESPONSIBILITIES Leading end-to-end project management activitiesincluding planning, execution, monitoring, and closurefor medium to large sized software application projects, such as ERP implementations, CIS system integrations, data migrations, and custom developments. Managing project scope, schedule, resources, quality, risks, issues, communication, and stakeholder expectations. Coordinating diverse, cross-functional teams in IT, business, and 3rd partiesincluding vendors, consultants, and contractors in multiple locations, time zones, and offshore. Applying project management best practices, methodologies, and standards, such as PMBOK, Agile, or Scrum. Developing and executing IT cutover plans for project go-lives and aligning with dependent business cutover tasks. Preparing relevant project documentation, such as project charters, project plans, project schedules, status reports, change requests, and lessons learned. Providing project leadership, guidance, and direction to project team members and stakeholders. Monitoring and controlling project performance, quality, and deliverables. Tracking, reporting, escalating, and resolving project issues and risks. Reporting project status and progress to senior management and sponsors. Assisting project teams in defining project scope, goals, requirements, approach, and deliverables supporting the business objectives. Working closely with business leads and business analysts in requirements gathering, User Acceptance Testing, and cutover planning. Working with business leads and the Training t\ \ \ \ Equal employment opportunity, including veterans and individuals with disabilities.\ \ PI287643248
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