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Automotive Service Consultant

Hyundai Careers

BEL AIR, MDJobSeen todaySeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
BEL AIR, MD
Work Authorization
Not specified

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Job overview

The Automotive Service Consultant initiates automotive services and repairs by identifying vehicle performance problems and customer service requests. The role verifies warranty and service contract coverage, develops estimates, writes repair orders, and maintains customer records. It also serves as the liaison between customers and technicians, ensuring customer needs and recommended services or repairs are understood by both.

Skills & qualifications

RequiredNice to have

Skills

Automotive Service ConsultingCustomer CommunicationTechnician Liaison

Full job description

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

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