Intake Coordinator (Bilingual, Spanish/English)

Georgia Spine & Orthopaedics is a leading healthcare facility that provides exceptional orthopedic and spine care to our community. Committed to excellence in patient outcomes, innovative medical practices, and a patient-centered approach, we are seeking an experienced Bilingual Intake Coordinator to contribute to the success of our organization.

As an Intake Coordinator, you will play a pivotal role in ensuring a smooth and efficient patient intake process. Your focus will be on gathering accurate patient information, coordinating appointments, and providing exceptional customer service to enhance the overall patient experience.

Intake Coordinator Responsibilities

• Collect and verify patient information, ensuring accuracy and completeness during the intake process.
• Coordinate appointments and communicate effectively with patients to provide necessary information.
• Accurately enter patient information into electronic health records and other relevant systems.
• Maintain organized and up-to-date records, ensuring compliance with healthcare regulations.
• Serve as a point of contact for patient inquiries, providing information and assistance with empathy and professionalism.
• Collaborate with other departments to facilitate smooth transitions between intake and care.
• Conduct regular audits of intake data to ensure accuracy and compliance with organizational standards.
• Identify areas for improvement and contribute to the development of streamlined intake processes.
• Collaborate with the Intake Supervisor and other team members to enhance communication and workflow.
• Participate in training sessions and contribute to a positive team culture.

Requirements

Intake Coordinator Requirements

• High school diploma or equivalent; some college coursework in healthcare administration is a plus.
• Bilingual – Spanish/English Required
• Previous experience in a healthcare setting, preferably in patient intake or a related role.
• Strong organizational and multitasking skills with acute attention to detail.
• Excellent communication and interpersonal abilities.
• Familiarity with healthcare information systems and electronic health records.

Intake Coordinator Benefits and Perks

• Excellent benefits package including medical, dental, vision, and multiple add-ons available.
• Paid time off
• Paid holidays
• Various areas and opportunities for advancement
• Community involvement
• Mileage reimbursement and travel stipends are available