TENANT COORDINATOR FOR RETROFIT PROJECT:

TENANT COORDINATOR FOR RETROFIT PROJECT: Serve as the on-site point person during the Residential Retrofit internet upgrade. This person will be responsible for scheduling unit access with tenants and contractors, distributing notices, supporting tenants and answering questions, and keeping the work moving forward. This is a part-time, short-term, grant funded temporary position. RESPONSIBILITIES: Deliver and post notices about project work occurring, schedule unit access for technicians; Provide reminders to tenants about upcoming work and track which units are ready and which are not; Coordinate with installer and escort as needed; support tenant needs (language access, accommodations, pet safety, clear path access); Keep log of progress including appointments set/completed/missed, issues that need addressing, provide summary to supervisor; Share accurate information and escalate problems to supervisor as needed; Collaborate with Housing Manager about tenants who need help preparing their unit for work that is needed. QUALIFICATIONS: High School Diploma or equivalent. Minimum 2 years' experience in office, customer service, or property management environment or equivalent. Excellent written & oral communication skills and working knowledge of Microsoft Office are required as is a valid MA Driver's License and acceptable CORI. Bi-Lingual a plus. Salary: $28.00/hour. Position open until filled. **Please submit cover letter & resume to: Gloucester Housing Authority, P.O. Box 1599, Gloucester, MA 01931-1599 or email to [email protected]** The Gloucester Housing Authority is an equal opportunity/affirmative action, section 3 employer. We value diversity and strongly encourage applications from individuals from all identities and backgrounds. All applicants will receive consideration for employment based on their experience and qualifications and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity or expression, religion, disability, age, veteran status, economic status, ancestry, or national or ethnic origin. We strongly encourage applications from Section 3 qualifying individuals, veterans, women, minorities, and persons with disabilities. (To review the full Job Description, please visit: https://www.ghama.com/ )