Business Systems Analyst

Business Systems Analyst # Company Overview: The Intelligence and Security Associates (ISA) is a Virginia-based SBA certified Service-Disabled Veteran-Owned Small Business. ISA is a proud V3-certified employer, with one in two ISA employees having served in the U.S. military. Additionally, ISA holds a General Services Administration (GSA) Multiple Award Schedule (MAS) contract, and One Acquisition Solution for Integrated Services + (OASIS+) Total Small Business Pool Contract Vehicle. Originally founded as an education and training company, ISA continues a 20-plus-year tradition of providing value creation for our clients, delivering unique solutions tailored to their specific challenges across a broad range of national security issues and competencies. Our highly qualified subject matter professionals, data and technical experts, and our seasoned senior leaders specialize in national security and intelligence delivery services for the Department of War (DoW), the Intelligence Community (IC), and other federal and commercial entities. Our extensive Program of Work includes broad areas of Mission Engineering and Systems Integration, Strategic Advantage and Warfighter Support, and Operational Enablers to federal government and commercial entities across the defense and national security sectors. # # Job Description: The Business Systems Analyst is a key technical and analytical role responsible for evaluating enterprise business processes, analyzing system capabilities, and engineering requirements to optimize system performance and software delivery. Operating within federal defense and national security environments, this professional bridges operational mission requirements and complex IT solutions. The Business Systems Analyst translates high-level business objectives into precise technical specifications, workflow models, and system requirements, ensuring software applications and IT systems align with federal client priorities and mission goals. # # Work Model: Our people-first culture prioritizes the benefits of flexibility and collaboration. Consistent with government and industry standards that support a more fulsome return to in-office culture, ISA supports our clients and provides a working environment that promotes professional development opportunities through peer engagement and face-to-face mentoring. The ability to meet across teams at the office and cross-pollinate information is critical to our success. # # Responsibilities: The Business Systems Analyst provides end-to-end systems analysis, requirements lifecycle management, and workflow optimization across ISAs program portfolio. They are responsible for analyzing complex business and system workflows, identifying technical gaps, and establishing "As-Is" and "To-Be" system models. Working closely with Project Managers, Systems Engineers, Software Developers, and government stakeholders, the incumbent authors user stories, maintains Requirements Traceability Matrices (RTM), supports User Acceptance Testing (UAT), and oversees system enhancement workflows to ensure seamless technology deployment. # # Duties: Elicits technical, functional, and system requirements from government leads, domain experts, and operational end-users. Analyzes existing IT systems, data workflows, and business processes to identify operational bottlenecks and modernization opportunities. Decomposes complex business capabilities into actionable technical specifications, user stories, and acceptance criteria within Agile frameworks. Develops business process flowcharts, system boundary models, data flow diagrams, and "As-Is" / "To-Be" architecture workflows. Establishes and maintains Requirements Traceability Matrices (RTM) to map business requirements from initial design through development and deployment. Facilitates backlog refinement, sprint planning, and requirements validation workshops with cross-functional technical teams. Designs test plans, User Acceptance Testing (UAT) scenarios, and validation criteria to verify software capabilities meet defined system requirements. Evaluates software modification requests, system change requests, and performs impact analyses on system baselines. Authors system documentation, user manuals, standard operating procedures (SOPs), and technical briefings for stakeholders. Collaborates with systems engineers, database administrators, and software developers to clarify functional intent and resolve technical ambiguities. []{style="font-size: 11pt; font-family: Symbol; font-size: 7pt; font-weight: normal; font-stretch: normal; f "}