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Cookie Crew

Part-time

Insomnia Cookies

Hollywood, CAPart-time$20/hrPosted 2y agoVerified open 1 day ago
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At a glance

Compensation
$20/hr
Location
Hollywood, CA
Schedule
Part-time
Work Authorization
Not specified

Job overview

Insomnia Cookies is a rapidly growing late‑night sweet indulgence company hiring Cookie Crew for a new Universal City Walk location, where members greet customers, take orders, bake cookies, package deliveries, handle cash, and maintain the bakery.

Skills & qualifications

RequiredNice to have

Skills

Customer ServicePersonableGuest ServiceCommunicationOrganizationalMath

Qualifications

Customer Service ExperienceLift Up to 40 Lb BoxesMust Be 18+Availability Nights Weekends Holidays

Benefits

Paid Time Off

Full job description

Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Cookie Crew for our brand new Universal City Walk location! As a member of the Cookie Crew, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

Check out some of our content vids below to learn more:

Who We Are!

Insomnia Cookies Timeline

Core Values

SOME OF OUR SWEET COOKIE CREW PERKS:

  • Starting Pay Rate: $20.00/hr

  • Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)

  • Paid vacation and sick time off

  • Pet insurance for your furry loved ones

  • Interactive training & mentorship

  • Job stability with a rapidly growing and reputable company

  • Achievable growth/promotion opportunities

  • You get to work in a fun, exciting team environment

  • Employee discount and FREE COOKIES with every shift!

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

  • Promptly greet guests entering the store and take their orders according to procedure

  • Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy

  • Give each customer a warm experience with a smile in person & over the phone

  • Bake our delicious cookies to perfection & a scoop of ice cream

  • Ensure fast, warm, and correct delivery orders are packaged and sent out

  • Handle cash and payments accurately and have no shortages or overages

  • Cleaning, sanitizing, and maintaining the bakery including other duties as assigned

DESIRED SKILLS & EXPERIENCE:

  • At least 6 months of experience in a customer service focused role - preferred

  • Personable, genuine, outgoing demeanor

  • Customer service focused and a willingness to exceed guest expectations

  • Great communication, organizational and math skills

  • Must be able to lift up to 40 lb boxes of product

  • Must be 18 years or older to be employed

  • Must be able to work nights, weekends and holidays

  • Legally eligible to work in the United States

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