Associate Director, Disability and Access

Coordinate processes related to student accommodations (including, but not limited to: priority registration, course load reduction/medical withdrawal, accommodation letters) with internal DandA teams as well as with external campus partners. Make recommendations for process improvements, provide training and ensure relevant timelines are met and updates are communicated internally and externally.Hire, train, supervise, and evaluate 4-5 Access Coordinators. Establish performance expectations, monitor workloads, provide regular feedback, and support professional development. Guide staff in determining and implementing reasonable accommodations through individualized review of disability documentation, student experiences, and access barriers.Provide support for Access Coordinators and Senior Access Coordinators related to clarification on DandA processes and procedures. Serve as point of contact for day-to-day questions and concerns related to student interactions, accommodations and documentation from Access Coordinators and Senior Administrative Associates. Lead consultation and review sessions.Conduct intake and drop-in appointments with current and prospective students and families and maintain a caseload of approximately 150-200 students. Determine reasonable accommodations and support faculty and staff in implementation of approved accommodations. Ensure accurate records are maintained in a confidential manner in keeping with the Universitys document retention policy, privacy laws, FERPA and ADA requirements. ?Oversee processes to ensure maintenance of DandA student files (e.g.: data consistency, inactivations, record retention, etc.). Ensure end-of-the semester reporting requirements are met. Work closely with DandA Director related to data syncs, database updates and maintenance, and data reporting.Presents accessibility and disability information at campus events and trainings for students, faculty, staff and the campus community. Leads and participates in campus committees related to accessibility. Fill in for DandA Directors on meetings and projects as needed.Serve as point of contact for campus departments on student-facing concerns (e.g.: Texas Parents, New Student Services, Student Emergency Services, Office of the President, etc.). Communicates and problem-solves with a variety of stakeholders, including students, faculty, staff, administrators and community members. Update DandA directors and access coordinators as needed related to specific student situations or access concerns.