Community Health Worker

Requisition number: 2396602

Job category: Medical & Clinical Operations

Optum UT is seeking a Community Health Worker to join our team in Draper, UT. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us in improving healthcare through the power of people and intelligent technologies while Caring. Connecting. Growing together.

Primary Responsibilities:

• The Community Health Worker (CHW) is a field-based, nonclinical member of the care management team responsible for locating, engaging, and supporting Optum Medicare Advantage members who have social, environmental, or healthcare barriers that impact their well-being

• Working collaboratively with primary care providers, RN Case Managers, and interdisciplinary teams, the Community Health Worker (CHW) helps address social determinants of health, improve member engagement, facilitate access to healthcare, community resources, and support the achievement of members' healthcare goals

• The Community Health Worker may meet members in their homes and community settings, as appropriate, to provide support and reduce barriers to care. This position does not provide clinical assessment, diagnosis, treatment, or direct medical care

• Clinical concerns identified by the Community Health Worker during member interaction are referred to the Optum RN Case ManagerYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High school diploma or equivalent

• Community Health Worker (CHW) Certification

• 6+ months of field-based community outreach, advocacy or patient engagement experience

• Experience working with underserved, vulnerable, and high-risk patient population

• Solid verbal and written communication skills, including the ability to effectively engage members, caregivers, providers, and community partners

• Ability to work independently, exercise sound judgment, and collaborate effectively within interdisciplinary teams

• Conduct home and community visits, as appropriate

• Ability to travel locally and maintain required documentation for mileage reimbursement

• Valid, unrestricted driver's license, reliable transportation, current automobile insurance, and acceptable driving record

• Community Health Workers whose duties require them to conduct home or community visits, must maintain current BLS certification

• Proficiency in Microsoft Office applications and electronic health record or care management systems

Preferred Qualifications :

• Experience working with diverse populations, including individuals facing financial, educational, cultural, social, and communication barriers

• Experience working with Medicare Advantage plans and value-based care

• Experience in community outreach, care coordination, social services, healthcare, behavioral health, or population health programs

• Knowledge of community resources, social service programs, and social determinants of health

• Resides within the local community

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $36.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.