Driver License District Manager - Bensalem

Salary $64,574.00 - $98,144.00 Annually Location Bucks County, PA Job Type Civil Service Permanent Full-Time Job Number CS-2026-60711-71042 Department Department of Transportation Division TR Drvr Lcnsng Opening Date 10/15/2026 Closing Date 10/28/2026 11:59 PM Eastern Job Code 71042 Position Number 00182346 Union Non Union Bargaining Unit G3 Pay Group ST07 Bureau / Division Code 00087200 Bureau / Division TR Bureau of Driver Licensing Worksite Address 4021 Neshaminy Boulevard, Suite 131 City Bensalem, Pennsylvania Zip Code 19020 Contact Name Writu Tandon Contact Email [email protected] THE POSITION Make an impact by supporting the essential services that millions of residents rely on. The Department of Transportation is seeking a District Manager in Bensalem who is ready to lead people, solve problems, and enhance service quality. This position allows you to direct center operations and help staff deliver outstanding customer service every day. Join a role where strong leadership creates meaningful results. DESCRIPTION OF WORK This position oversees Driver License Center operations across the district by guiding supervisors, managing resources, and ensuring consistent, high-quality service. The work strengthens customer service, supports staff, and maintains compliance with statewide standards. As a District Manager, you will perform the following duties: 1. Operational Leadership: Direct supervisory staff in daily Driver License Center operations across the district 2. Staff Management: Oversee hiring, training, recognition, and discipline for assigned employees 3. Service Oversight: Monitor customer service quality, productivity, wait times, and testing consistency 4. Policy Compliance: Ensure adherence to safety, testing, REAL ID, and customer service policies 5. Resource Coordination: Secure needed equipment, staffing, and training for all centers 6. Facility Monitoring: Inspect centers regularly and address facility issues to maintain safe, clean sites Interested in learning more? Additional details regarding this position can be found in the position description . Work Schedule and Additional Information: 1. Full-time employment, 80 hours bi-weekly 2. Work hours are 8:15 AM to 4:45 PM, Tuesday - Saturday, with a 30-minute lunch. 3. This position may be eligible for alternate work schedule (AWS) 4. Travel extended distances and overnight travel when required. 5. Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Bensalem. The ability to telework is subject to change at any time. Additional details may be provided during the interview. 6. **Salary:**In some cases, the starting salary may be non-negotiable. 7. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: 1. Four years of experience obtaining, evaluating, and providing information to the public including one year of supervisory experience over customer service providers;or 2. An equivalent combination of experience and training which includes one year of supervisory experience over customer service providers. Special Requirements: 1. This position requires an active Pennsylvania non-commercial Class C Driver's License or equivalent and twenty-one years of age at the time of application. 2. This position requires no suspensions or revocations of a driver's license dur ng the five-year period immediately preceding employment. Other Requirements: 1. You must meet thePA residency requirement. For more information on ways to meet PA residency requirements, follow thelinkand click on Residency. 2. You must be able to perform essential job functions. Legal Requirements: 1. A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. 2. This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment. How to Apply: 1. Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). 2. If you are claiming education in your ... For full info follow application link. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.