QA Supervisor

Job Description QA Supervisor Streetsboro Plastics Operations Requisition ID: 55491 If you are a current employee click here to apply. Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance - a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value to our stakeholders. In 2025, Sealed Air generated $5.4 billion in sales and has approximately 16,100 employees who serve customers in 119 countries/territories. To learn more, visit www.sealedair.com. Job Description Monday - Friday 8:00 AM to 5:00 PM - Onsite Position SummaryThe Quality Assurance Supervisor leads daily quality operations and supports the site Quality Management System to ensure safe, compliant, and conforming product is delivered to customers. This role provides hands-on leadership for QA personnel, drives disciplined problem solving, and partners with Manufacturing, Engineering, Training, Supply Chain, Customer Returns, and site leadership to reduce defects and prevent recurring customer complaints.The position is accountable for quality execution, ISO 9001, AIB/Food Safety and GMP readiness, customer complaint response, CAPA effectiveness, audit support, and building a culture where quality is owned at the source. Key Responsibilities* Lead daily quality activities to ensure products meet internal specifications, customer requirements, ISO 9001, AIB/Food Safety, GMP, and applicable regulatory expectations.* Supervise, coach, and develop QA Technicians and/or Quality Team Leads; set daily priorities, reinforce procedures, and support escalation across shifts.* Ensure inspection, testing, verification, product release, hold, containment, disposition, scrap review, and non-conforming product processes are followed consistently.* Lead timely investigation of customer complaints, internal defects, audit findings, and quality incidents using structured RCA tools such as 8D, 5-Why, Fishbone, A3, Pareto, FMEA, and SPC.* Drive corrective and preventive actions that are clearly owned, completed on time, and verified for effectiveness to reduce repeat issues and cost of poor quality.* Maintain and improve key QMS documentation including procedures, work instructions, control plans, test methods, quality records, and audit evidence.* Support internal, external, customer, ISO 9001, AIB/Food Safety, and GMP audits; ensure findings are addressed through practical and sustainable corrective action.* Use quality metrics and trend data to identify process gaps, improve control, and communicate quality performance to site leadership and cross-functional teams.* Partner with Manufacturing, Engineering, Maintenance, Training, Supply Chain, and Customer Returns to improve quality at the source and reduce reliance on end-of-process inspection. Qualifications Desired Qualifications Bachelor degree in Engineering, Quality, Operations, Manufacturing, or related technical field preferred; equivalent experience may be considered. 5+ years of quality experience in a manufacturing environment preferred 2+ years of supervisory, team lead, or technical leadership experience. Working knowledge of ISO 9001 and experience with customer complaints, CAPA, internal defects, non-conforming product, holds, audits, and quality documentation. Practica