First National Bank Alaska logo

Customer Contact Agent (full- or part-time)

Part-time

First National Bank Alaska

Anchorage, AKFull-time / Part-time$23.45/hrSeen todaySeen in employer's feed today

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At a glance

Compensation
$23.45/hr
Location
Anchorage, AK
Schedule
Full-time / Part-time
Work Authorization
Not specified

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Job overview

Customer Contact Agents assist customers and prospective customers by phone and email from a centralized customer service center. They provide account and bank services information, process transactions, and transfer inquiries to appropriate bank departments. The posting seeks candidates with banking and/or strong call center experience and lists a minimum salary of $23.45 per hour.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceBankingCall Center

Benefits

Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Tuition Assistance

Full job description

Start a career with First National Bank Alaska, the Best Place to Work in Alaska as recognized 11 years in a row by Alaska Business magazine readers. **We are seeking a Customer Service Professional to Join our Team! **Customer Contact Agents assist customers, and prospective customers, via phone and email from a centralized customer service center by providing account and bank services information, accepting and processing various transactions, and transferring inquiries to appropriate bank departments. If you have banking and/or strong call center experience, consider a career with First National Bank Alaska! Salary: $23.45/hour minimum. Job/salary offer would be commensurate with position level and experience. Contact Center Hours: Monday-Friday, 8am-11pm; Saturday, 9am-11pm; Sunday, Noon-5pm Shift Schedule: Full-time, Monday-Friday, 8am - 5pm. Some potential Saturday and/or Sunday Part-time is within the same timeframes, just reduced # hours. FNBA Careers - Shape Your Tomorrow - Strong work/life balance; paid time off and flexible work options - Generous medical, dental, vision plan and Health Savings Account - 401(k) with employer match - Learning, development and career advancement - Opportunities to make a positive difference in your community! Please visit us at www.FNBAlaska.com/Careers to view the full job posting and apply today. FNBA is an Equal Opportunity and Affirmative Action Employer, Member FDIC and Equal Housing Lender.VEVRRA Federal ContractorThis Company is a Federal Contractor and an equal opportunity and affirmative action employer that does not discriminate on the basis of race, national origin, religion, age, color, sex, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules or regulations. ****

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