Branch Manager

Description ***** THIS POSITION IS ELIGIBLE FOR A $2,000 SIGN-ON BONUS ***** SUMMARY: To direct the overall activities of the branch to continually achieve the following four objectives: ESSENTIAL DUTIES AND RESPONSIBILITIES: - Ensure that all branch personnel understand the overall company objectives as well as their individual branch objectives, and that they work together to achieve the stated objectives - Consistently meet and exceed branch goals in order to progress to the next branch tier - Make regular out-of-bank calls on business prospects to generate new customers - Know all the features and benefits of the bank's products and services in order to efficiently train and motivate staff to cross-sell - Awareness of competing bank's products, promotions, and operations, and to effectively make recommendations to gain strength within that market - Coordinate with marketing to promote sales campaigns, product promotion and development, and to assure a professional lobby appearance consistent with all branches - Ability to open any type of bank account and explain services and charges when needed - Interview loan applicants and extend credit on commercial, mortgage, and consumer loans, within their lending authority. Make recommendations to Senior Officers on larger loans - Adhere to and follow loan policies and procedures as stated in our FNB Loan Policy and Procedures manual - Maintain strong communication to branch supervisors to ensure that all daily, weekly, and monthly reports regarding operations and productivity are completed - Maintain strong communication and documentation to ensure that personal objectives, personal performance reviews, and Human Resources documents are delivered and reviewed in a timely manner - Responsible for interviewing, selecting, developing & retaining Branch Staff as necessary - Hold weekly sales meetings to review products for branch development, sales goals, and overall bank profitability - Control salary and staffing costs to ensure branch's efficiency - Enforce branch security regulations as stated in the FNB Security Policy Manual - Maintain the customer records of the branch in accordance to FNB security and retention schedule - Resolve customer complaints and inquiries in a timely and efficient manner - Willingness and flexibility to attend and participate in community, networking and banking events directly related to business development, during and after regular business hours - Flexibility with work schedules to accommodate branch staffing requirements in order to service needs - Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations - Regular, predictable attendance is an essential requirement of this position - Complete other duties as assigned EDUCATION AND/OR EXPERIENCE: - High School diploma or General Education degree (GED); College degree preferred - NMLS certification required (or obtained upon hire) - Three (3) years experience as a Branch Manager and/or equivalent management experience, previous banking management preferred OTHER SKILLS AND ABILITIES: - Ability to use a calculator, telephone, any related office equipment, and have knowledge of computers and applicable programs - Ability to contact outside vendors for branch maintenance issues - Ability to return calls and follow up with customers for troubleshooting, quoting interest rates, complaints, and suggestions E-Verify is used to confirm the identity and employment eligibility of all newly hired employees Qualifications Education