IT Application Engineer

Job Description

We are seeking an experienced Technology Operations & Engineering Support professional to join the Enterprise Security Application Technology team. This role will support the stability, resiliency, lifecycle management, and ongoing operation of critical enterprise security applications and supporting infrastructure.The ideal candidate brings a strong technical foundation across Windows Server, PowerShell, application support, vulnerability remediation, infrastructure, and security, along with the ability to coordinate effectively across business and technology teams. Key Responsibilities: -Support technology environment and application lifecycle management, including upgrades, migrations, vulnerability remediation, configuration management, and ongoing operational support. -Partner with business stakeholders and end users to understand application and technology needs, identify potential solutions, and ensure technology continues to support business objectives. -Collaborate with cross-functional teams including Infrastructure, Architecture, Database Administration, Windows Engineering, Networking/Telecom, Firewall, -Project Management, and external vendors. -Create and maintain technical documentation, including: --Logical and physical architecture diagrams --Data-flow and process-flow diagrams --Operational runbooks --Technical procedures and support documentation -Assist business teams with defining requirements for new Enterprise Security initiatives, ensuring projects can be accurately estimated and implemented effectively. -Clearly communicate technical constraints, dependencies, risks, and solution limitations to both technical and non-technical stakeholders. -Support operational lifecycle activities including: --Disaster recovery and resiliency --Application inventories --Application architecture documentation --Cloud migrations --Vulnerability remediation --Configuration management

Skills and Requirements

-10+ years of technical experience supporting projects, production environments, and vulnerability remediation. -Excellent communication, troubleshooting, and problem-solving skills. -Strong experience with Windows Server, including Windows Server 2016 and 2019. -Proficiency with Windows 11 desktop environments. -Strong PowerShell skills for administration and automation. -Experience with Windows Certificate Management / PKI. -Knowledge of DNS, DHCP, TCP/IP, VPNs, firewalls, and Windows Server networking. -Experience working with Linux environments, particularly RHEL and/or Unix. -Experience installing, configuring, maintaining, and troubleshooting enterprise applications. -Experience supporting web-based applications hosted on IIS. -Ability to troubleshoot application performance, system, and connectivity issues. -Understanding of Application Lifecycle Management (ALM). -Experience with Windows batch scripting and task scheduling. -Experience with system hardening and endpoint cybersecurity tools, including anti-malware technologies. -Familiarity with application and system performance monitoring tools and methodologies. -Experience with log management and analysis, including Event Viewer and Syslog. -Strong ability to create technical solution documentation, architecture diagrams, and operational process documentation.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].