Labor Services Representative/ Trainee 1/2 (LVER), Staten Island (NY HELPS)

Job Specifics Duties DescriptionLabor Services Representative (Local Veterans' Employment Representative) will conduct outreach to businesses and engage in advocacy efforts with hiring executives to increase employment opportunities for veterans; encourage the hiring of disabled veterans and generally assist veterans to gain and retain employment. The duties assigned to LVER staff members will promote to businesses, business associations, and business groups the advantages of hiring veterans. LVER staff members will advocate for all veterans served by the Career Centers and ensure easier access to appropriate employment and training services for job seeking veterans in their local market areas. Participate in change in organizational transformations, ensuring successful adoption and alignment with strategic objectives Engage in technology and innovation by leveraging emerging technologies to optimize processes and enhance customer experiences Proactively manage relationships with key stakeholders internally and externally Think strategically about current and future organizational needs Adapt to shifting priorities Participate in the comprehensive process of implementing changes, ensuring smooth transitions, effective communication, and minimal disruption Proactively identify, address, and resolve conflicts to foster constructive dialogue and a productive, collaborative work environment Analyze issues, make sound judgments, and implement effective solutions to drive positive outcomes Proactively identify potential challenges and identify preventative solutions Take part in team collaboration and achieve agency objectives Effectively convey information, ideas, and expectations to diverse audiences through various channels, ensuring clarity and understanding Foster an inclusive and equitable environment that values and leverages the strengths of a diverse workforce Ensure exceptional customer service by proactively addressing needs and expectations Demonstrate self-awareness and empathy to effectively manage relationships, build trust, and foster productive interactions Uphold the highest standards of ethical conduct and professional integrity in all actions and decisions Maintain and apply an understanding of relevant technologies and digital tools to optimize performance and drive innovation Minimum QualificationsThis title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, if they meet the below NY HELPS minimum qualifications. NY HELPS Non-Competitive Minimum Qualifications: Labor Services Representative Trainee 1 (LVER): Four years of experience* providing employment, reemployment, training and labor market services to job seekers, employers, unions, and other interested parties. These activities must include one of the following areas: conducting interviews to evaluate the nature of services desired, obtaining employment histories, identifying barriers to employment and developing solutions to such barriers, providing information about workforce development and training programs and related grants, or reviewing and evaluating workforce development and training services applications. Labor Services Representative Trainee 2 (LVER): Five years of experience* as defined, above. Labor Services Representative (LVER): Six years of experience* as defined, above. *Associate degree may substitute for two years of experience; bachelors degree may substitute for four years of experience; masters degree may substitute for five years of experience; doctorate may substitute for six years of experience OR Labor Services Representative Trainee 1 (LVER): DOL EMPLOYEES ONLY: You must be a qualified employee of the New York State Department of Labor and have had one year of