Director of Food and Beverage Operations - National Geographic Museum

Levy Sector

Salary: $125,000-$135,000

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

As Director of Operations , you will oversee the day-to-day food and beverage operations at the National Geographic Museum, ensuring operational excellence, strong financial performance, exceptional guest experiences, and a highly engaged team. At the National Geographic Museum , the Director of Operations will play a key leadership role in delivering an exceptional hospitality experience within a dynamic, high-profile cultural destination.

This is a hands-on leadership position for someone who thrives in a fast-paced environment, builds strong relationships, develops great teams, and understands how to balance hospitality, operational efficiency, and business results.

Key Responsibilities

• Lead all aspects of daily food and beverage operations, ensuring exceptional service, quality, and consistency

• Develop and execute operational strategies that enhance the guest experience while achieving financial and business objectives

• Recruit, train, coach, and develop a high-performing management and hourly team

• Create a culture of hospitality, accountability, teamwork, and continuous improvement

• Partner closely with culinary leadership to ensure seamless execution, product quality, and operational efficiency

• Build and maintain a strong relationship with the National Geographic Museum partner, serving as a trusted operational leader

• Oversee labor planning, scheduling, productivity, inventory, cost controls, and other key operational metrics

• Manage budgets and forecasts while identifying opportunities to grow revenue and improve profitability

• Analyze business results and operational trends to develop strategies for continued improvement

• Ensure all operations meet Levy standards as well as applicable health, safety, sanitation, and regulatory requirements

• Support special events, programs, and other museum initiatives, ensuring flawless planning and execution

• Collaborate across Levy and venue teams to identify innovative ways to enhance hospitality and the overall guest experience

• Maintain a visible leadership presence throughout the operation, engaging with team members, guests, and partners

What We’re Looking For

• 5+ years of progressive leadership experience in hospitality, food and beverage, cultural attractions, restaurants, hotels, premium hospitality, or a similar high-volume environment

• Proven experience leading complex operations and developing successful teams

• Strong financial and business acumen, including experience managing budgets, labor, cost of goods, and operational performance

• Demonstrated ability to build strong client and stakeholder relationships

• Passion for hospitality and creating memorable guest experiences

• Strong communication, organization, and problem-solving skills

• Ability to lead effectively in a dynamic environment while managing multiple priorities

• Collaborative leadership style with the ability to influence and engage teams at all levels

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred

• Flexibility to work evenings, weekends, holidays, and special events as business needs require

Join Levy at the National Geographic Museum and help bring exceptional hospitality to one of the world’s most recognized names in exploration, science, storytelling, and discovery.

Curious about Life at Levy? Check it out: Levy Culture (http://www.levyrestaurants.com/our-culture/)

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Flexible Time Off Plan

• Paid Parental Leave

• Holiday Time Off (varies by site/state)

• Personal Leave

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_Levy.pdf) or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_Levy.pdf

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Levy maintains a drug-free workplace.

Req ID: 1584114

Levy Sector

[[Cust_clntAcName]]

BENAE GLICKMAN

[[req_classification]]