Assistant General Manager

JOB REQUIREMENTS: 1400 Great Wolf Dr, Baraboo WI 53913, United States Pay: $140000 - $150000 Summary: At Great Wolf, the Assistant General Manager (AGM) is more than a right hand to the General Manager-they're a key driver of strategic execution, operational excellence, and future lodge leadership. This role is designed as a succession role for the General Manager position, providing immersive, hands-on experience across all aspects of lodge operations and leadership. Reporting directly to the General Manager, the AGM serves as an influential cross-functional leader with responsibility for overall lodge performance. While the role does not include direct reports, it requires a high degree of leadership, partnership, and accountability to deliver results through department heads and their teams. The AGM regularly acts as Manager on Duty (MOD) for multiple shifts per week, stepping in as the senior-most leader onsite and managing real-time decision making across all areas of the lodge. They are instrumental in driving key KPIs- including targeted flow, GOP, labor efficiency, training compliance, and guest satisfaction-while representing the lodge in community engagement efforts and brand-building initiatives. Join our Pack: *Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels *Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives *Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training *Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund *Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Bonus Eligible Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Responsibilities: Serves as Manager on Duty (MOD) for multiple shifts each week, with full accountability for lodge operations, guest experience, and team performance during those times Acts as a strategic partner to the General Manager and plays a key role in succession planning and leadership continuity Provides operational guidance and cross-functional leadership across all departments, including Guest Services, Housekeeping, Food & Beverage, Aquatics, Retail, and Attractions Partners with Directors to achieve performance objectives, especially in financial metrics (targeted flow, GOP), labor management, training compliance or other key organizational initiatives Serve as interim leader when there are vacancies for Director or Manager roles... For full info follow application link. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/72B4EB481914417C