Education Technician

Summary

The Education Technician is responsible for coordinating educational activities with other institutions or providers, and to collect and manage data under the guidance of the supervisor. The Education Technician performs a broad range of functions, which require application of experience and familiarity with the organization and thorough knowledge of applicable procedures, regulations, and adult learning principles.

Duties

The Education Technician is the primary administrative support to the Education Service. Education Administrative Support: - The Education Technician works closely with Human Relations staff to conduct New Employee Orientation (NEO). The Education Technician maintains current knowledge of national, VISN, and facility NEO requirements, adjust presentations and schedules accordingly. The Education Technician assists staff, including coordination travel, vendorizing, and lodging of staff for NEO. - The Education Technician prepares selected reports and reviews all forms and reports routed through the office for completeness and conformity to requirements and takes appropriate action to resolve any deficiencies. - The Education Technician independently completes assignments following accepted practices and policies, resolving any conflicts. - The Education Technician assists in the drafting of needs assessments and other survey tools. The Education Technician supports the Education Service by recording, preparing, and distributing minutes; and identifying and preparing supplemental materials for meetings. The Education Technician monitors and maintains files for educational contracts and employee development programs. - The Education Technician provides support for activities conducted by the VA Texas Valley Coastal Bend Health Care System (VATVCBHCS) and outside presenters and/or vendors. The Education Technician receives, reviews, and prepares correspondence and monitors open files on correspondence. - The Education Technician maintains a working knowledge of the VATVCBHCS annual training, and commonly used computer software. -The Education Technician receives applications for Educational Programs; determines completeness, routes them appropriately for signature before submission. -The Education Technician assists the facility Education staff in promoting educational opportunities throughout VATVCBHCS. Graduate Medical Education (GME), Associated Health Trainee and Student Education Administrative Support: - The Education Technician assists with the onboarding of residents and trainees and cooperates with affiliates to meet the needs of VATVCBHCS and Graduate Medical Education (GME) and Affiliate programs. - The Education Technician Serves as one of the primary contact people for on-boarding of all HPT, and monitors completion of forms for Fingerprinting, Human Resources (HR) clearance, PIV badge issuance, windows account, SharePoint access - The Education Technician works to assure that VA appointment, institutional orientation and separation of trainees are within regulations of VA, affiliates and accrediting agencies - The Education Technician Solicits and receives Trainee Qualifications and Credentials Verification Letters {TQCVLs) from affiliated institutions and analyze the information to ensure that appropriate qualifications and credentials for medical/dental trainees are present - The Education Technician Performs internal audits on the TQCVLs submitted by the affiliates to assure that programs have correct and current information on file. - The Education Technician generates reports to assure that each of the incoming trainees is advancing through the various in- processing steps in a timely manner. - The Education Technician Verifies that local Office of lnformation and Technology (OIT) has assigned correct user class and access. - The Education Technician Verifies immigration credentials of foreign nationals and ensures that Director has approved them for rotations Record Keeping and Tracking: - The Education Technician assists in the maintenance of Education Service files and resources. - The Education Technician maintains the files for Education Service including all recurring reports; identifies and collects required data; and prepares drafts of final reports. Work Schedule: Monday to Friday 8:00amt to 4:30pm Telework: Adhoc -AD-HOC (Employees who telework on an occasional, episodic, or short-term basis, and have completed required telework training and telework agreement.) (Portion of day acceptable) Virtual: This is not a virtual position. Position Description/PD#: Education Technician/PD00413O Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/02/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: working knowledge of the Veterans Information Systems Technology and Architecture (VISTA) system, Email, Microsoft Office, tracking/maintaining files, skill in organizing work, adhering to established time frames, reassessing priorities, skill in operating basic office and educational equipment such as computer, photocopier, fax, and audiovisual/ teleconferencing equipment, knowledge of general operation of computer software such as word processing, spreadsheet, database, and electronic mail programs, knowledge of database architecture and structure, knowledge of correspondence, formats for reports, instructions; directives, personnel and financial management manuals, assisting with coordination travel, vendorizing, and lodging of personnel, prepare reports and reviews all forms and reports routed through the office for completeness and conformity to requirements and takes appropriate action to resolve any deficiencies. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level. How You Will Be Evaluated

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position: Customer Service Flexibility Integrity/Honesty Interpersonal Skills Reading Comprehension Reasoning Self-Management Teamwork Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Other Information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Veterans' preference does not apply for internal employees.