Medical Liaison

Medical Liaison

Rochester, NY

Full Time

Entry Level

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Medical Liaison

Rochester, NY

$19–$22 per hour

Residential Services

Why Starbridge

At Starbridge, we partner with people with disabilities, their families, and the people who support them to build communities where everyone belongs. We are For the Hope and the How: the hope that life can change for the better, and the know-how to make it happen.

If you are organized, compassionate, and care about helping people with disabilities live healthy, fulfilling lives, we want you on our team! Our Medical Liaisons play an important role in coordinating medical care, supporting residents’ health and well-being, and ensuring medical appointments, medications, and documentation are managed accurately and in accordance with regulatory requirements.

In this role, you’ll work closely with residential teams and healthcare professionals to coordinate care, maintain accurate medical records, support medication management, and help ensure individuals receive the care they need to live healthy, safe, and fulfilling lives.

What We’re Looking For

• A High School Diploma or equivalent required; Associate’s Degree preferred, with at least three years of experience supporting people with developmental disabilities.

• One year experience providing medical support and current AMAP certification preferred.

• Strong organizational, communication, and time management skills, with the ability to work independently, maintain accurate documentation, and collaborate with healthcare professionals and residential teams.

• A valid New York State driver’s license and access to an insured, registered vehicle, with the ability to transport individuals and provide physical assistance, including lifting or supporting up to 50 pounds.

What You’ll Do

• Coordinate medical and therapy appointments, transportation, follow-up care, and communication between healthcare providers and residential teams.

• Maintain accurate medical records, progress notes, appointment logs, and medication administration records in accordance with OPWDD regulations and agency policies.

• Support medication administration in accordance with AMAP guidelines, monitor medication expiration dates, and ensure adequate medication and medical supply inventory.

• Collaborate with the Associate Director of Nursing and residential teams to support Life Plans, Staff Action Plans, and Plans of Nursing Service (PONS), provide direct personal care as needed, and report incidents or changes in health.

Why You’ll Love Working Here

• Generous paid time off that grows with your years of service.

• Employer-paid life insurance worth two times your salary.

• Health, dental, and vision coverage, with Starbridge helping cover the cost.

• A retirement plan you can start right away, with a 4% Starbridge match after one year, plus the opportunity to make a meaningful difference in the lives of the people we support.

Our Commitment

Removing barriers is at the heart of our mission, and that includes how we hire. Starbridge is proud to serve a variety of cultures and backgrounds. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. We welcome applicants of every background and experience and base our hiring decisions on each person’s ability to do the job.