Warehouse Team Lead

Warehouse Team Lead

Department: Maple Heights Warehouse 164003

Employment Type: Full Time

Location: Maple Heights

Reporting To: Darrin Terry

Compensation: $23.00 - $25.00 / hour

Description

A Taste of Who We Are:

Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry’s source for food service news and trends.

Our Mission

Delight our guest. Every meal. Every day.

Our Core Values

Exceptional – We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry.

Hospitality – We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time.

Collaboration – We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences.

Responsibility – we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way.

Innovation – We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services.

The Experience You’ll Create:

The Warehouse Team Lead is responsible for overseeing day-to-day warehouse operations, ensuring adherence to company standards, and leading a team to achieve operational excellence. This role involves supervising multiple temperature-controlled zones within a warehouse setting, maintaining inventory accuracy, and fostering a positive, service-oriented environment.

Shift: Monday - Friday 6 AM to Done

• Lead and mentor Warehouse Associates, providing training and coaching on daily tasks and safety protocols.

• Oversee order processing, replenishment, and inventory control to ensure timely and accurate fulfillment.

• Maintain compliance with company standards, industry regulations, as well as food and occupational safety procedures.

• Monitor and achieve established productivity metrics (e.g., product picking rates).

• Operate and train team members on warehouse technology, including Microsoft Office, iPads, Warehouse Management Software systems (WMS).

• Communicate effectively with management and cross-functional teams to resolve operational challenges.

• Support continuous improvement initiatives to optimize workflows and reduce operational costs.

• Performs other related duties as assigned.

Ingredients for Thriving:

• High school diploma or equivalent; associate’s degree preferred.

• Previous experience in warehouse operations and supervisory roles.

• Knowledge of WMS and inventory control processes.

• Ability to perform basic math operations and work with fractions and percentages.

• Strong understanding of OSHA safety standards.

• Strong organizational and communication skills within a professional environment.

• Skilled in team management, problem-solving, and fostering collaboration.

• Detail-oriented and committed to accuracy in inventory and order fulfillment.

• Comfortable using technology and learning new systems.

Location(s) & Logistics:

• Physically capable of lifting 25–50 lbs. regularly and standing for extended periods.

• Holds or willing to obtain forklift certification.

Savor the Benefits:

We offer a range of benefits for eligibles team members, including:

• Health Coverage – Medical, Dental and Vision

• Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Parental Leave

• 401(k) with company match

• Paid Time Off

• Wellness Programs

• Referral bonus

• Additional Perks

To see a summary of current benefits, please visit https://www.continentalserves.com/work-at-continental/#benefits.

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