Site Reliability Engineering

Who we are: Geotab is a global leader in IoT and connected transportation and certified "Great Place to Work." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace , offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we're looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it's like to be a Geotabber, check out ourblogand follow us @InsideGeotab onInstagram. Who you are: We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Site Reliability Engineer who will provide escalated engineering support and timely response to service disruption of core software applications (e.g. MyGeotab). If you love technology, and are keen to join an industry leader - we would love to hear from you! What you'll do: As a Site Reliability Engineer your key area of responsibility will be providing escalated engineering support, maintaining production servers, and facilitating the restoration and maintenance of normal service operations. You will need to work closely with development teams and team members across all levels of the organization. To be successful in this role you will be a strong team player with an entrepreneurial mindset, excellent communication skills, and the ability to work well under pressure in a fast-paced environment. In addition, the successful candidate will have strong troubleshooting and analytical skills with experience in automation, system testing, and monitoring infrastructure. How you'll make an impact: Effectively communicate technical solutions to customers during service disruptions. Troubleshoot production issues and coordinate with development teams to implement fixes. Collaborate with team members to improve engineering tools and dashboards for monitoring computing architecture. Implement automation tools and frameworks to streamline routine tasks. Conduct system tests for security, performance, and reliability. Assist in long-term strategic planning to ensure server capacity meets current and future requirements. Recommend design enhancements for improving reliability, security and processes. Maintain supporting documentation for areas of expertise. Monitor servers proactively using a combination of tools to ensure high availability and superior SLAs. Plan and execute routine maintenance tasks. Conduct post-incident reviews and identify areas of improvement for long term reliability. Participate in a 24x7 on-call