Medical Front Office Supervisor

Overview Position: Front Office Coordinator Location: Eastgate-Cincinnati Weekly Hours: 40 (full time) SCOPE: Drives the success of front office operations by creating a welcoming, patient-centered environment and ensuring efficient practice workflows. Serves as a trusted resource and communication link for patients, physicians, and team members while overseeing key administrative functions and supporting operational excellence. Contributes to the continuous improvement of processes, policies, and patient service standards to enhance the overall experience for both patients and staff. Maintains the highest standards of professionalism and compliance by adhering to the US Oncology Compliance Program, Code of Ethics, and Business Standards. Why choose OHC? You take care of our patients, so we take care of you. OHC's benefits include: - 3 Health Insurance Plans to choose from - 2 Dental and 2 Vision insurance plans - A company 401K plan - Profit sharing plan for clinical employees - Competitive salaries - Company paid short term / long term disability / life insurance - Paid Holidays - A generous PTO plan - Tuition Reimbursement - Professional Development Program - Nationwide Discounts at your favorite hotels, resorts and retailers just for being an OHC employee - Wellness Program - Periodic merit raises - Opportunities for advancement **About the company:**OHC has served as the region's premier provider of treatments for cancer and blood disorders, offering a wide range of services and state-of-the-art treatments and technologies, as well as being nationally recognized for cutting edge clinical research breakthroughs in Southwest Ohio area for over 40 years. Serving patients close to home through our Cancer Centers of Excellence in Fairfield, West side of Cincinnati, Blue Ash, Kenwood and Eastgate in Ohio. OHC puts patients first by delivering compassionate and convenient care, tailored to meet a patient's medical and personal needs. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: - Coordinates office procedures with medical staff, and billing office to ensure smooth flow of information within departments. - Participates in the completion of month-end close checklist for all assigned items to ensure meeting or exceeding corporate timelines. - Implements and complies with Company Reimbursement Policies and Procedures to maximize efficiency. - Reviews all attorney requests and records to ensure proper authorization has been obtained and all documentation is present. - Oversees insurance verification process, in addition to patient financial counseling to ensure patients are apprised of financial obligations. - Ensures that authorizations are obtained in a timely manner. - Reviews posting of charges from encounter forms and hospital charges within 24 hours. Reviews daily encounter forms for completeness and accuracy, following up with appropriate person(s) to obtain complete information. - Maintains knowledge of current health care and billing trends and practices. Qualifications MINIMUM QUALIFICATIONS: High school diploma or equivalent required. Minimum three years of medical office experience. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable ac