Child Support Systems Certification Specialist

Req ID: RQ230060

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: None

Public Trust/Other Required: NACI (T1)

Job Family: Process and Operational Efficiency

Skills:

Business,Business Operations,Communication,Facilitation,Problem Solving

Experience:

2 + years of related experience

Job Description:

This position provides support for state child support systems modernization replacement initiatives funded through federal financial participation (FFP). The role supports review and analysis of whether the replacement system meets federal certification requirements as outlined in federal regulations and the OCSE Certification Guide (“Automated Systems for Child Support Services: A Guide for States”).

Responsibilities:

• Communicate with state project staff, including attending the periodic status calls with DSTS during the project, to help guide and advise states about certification concepts and issues

• Track which states are undergoing system modernization replacement efforts, and their likely schedule for certification activities

• Coordinate exchange of certification documentation, including questionnaire and test deck documents

• In advance of Phase I visit, review all certification documents for compliance with the OCSE Certification Guide, federal laws and regulations, and state plans; communicate with the state for any missing documentation or clarifications

• Attend Phase I visits, which are typically onsite in the relevant state over the course of one week and document results and issues; attend exit conference and verbally communicate initial findings.

• Coordinate drafting and approval of Phase I findings with subsequent submission to states, including Certification and Management findings.

• Communicate with state as they remediate findings, managing and documenting successful remediation as it occurs

• After request for Phase II certification by a state, coordinate and attend on-visit, including viewing live remediation of Phase I findings as well as travel to local offices, data centers, statewide disbursement units (SDUs) as necessary; attend exit conference and verbally communicate initial findings

• Communicate follow-up issues to state in writing

• Draft final Certification approval letter for OCSE Commissioner review and approval

• Coordinate with IV&V vendors as needed

• Manage schedules for all states’ certification Level I and II visits

• Manage orderly document retention in DSTS SharePoint site

• Collaborate with Division of Regional Operations and Division of Federal Systems staff as needed

• Assist with communication to OCSE Commissioner on state certification statuses as well as any issues

Required Skills:

• Extensive knowledge of federal child support laws and regulations, including State Plan requirements

• Practical experience with child support programs at the state and/or local level, including payment processing and SDUs

• Experience with statewide child support automated system projects including practical experience with interfaces, data conversion, SLDC choices, testing, organizational change management, and project management.

• Knowledge of child support modern information technology alternatives

• Comprehensive understanding of child support system security requirements, including for SDUs

• Strong organizational skills

• Strong written and verbal communication skills, including report development and ability to communicate complex concepts in a simple manner.

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The likely salary range for this position is $93,662 - $126,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

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