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TDI - Administrative Operations - Program Speciali

Texas Department of Insurance

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At a glance

Compensation
No compensation found
Location
Austin, TX
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Texas Driver's License

Job overview

This position supports the Deputy Commissioner of Administrative Operations on special projects involving legislative review and tracking, document review, and process improvement. It works with divisions across the agency to support operational priorities and strengthen internal processes. The role operates under moderate supervision, with limited latitude for initiative and independent judgment, and offers hands-on experience in public service and state-agency administrative operations.

Skills & qualifications

RequiredNice to have

Skills

Legislative ResearchProject ManagementKnowledge of Laws and RegulationsPersonal ComputersMicrosoft TeamsSharePointCustomer ServiceGrammar and PunctuationPlain LanguageInternal CommunicationsCommunication StrategiesProblem SolvingCritical ThinkingMicrosoft OfficeInformation PresentationCross-Functional CollaborationAudience-Focused ContentConfidentialityIndependent WorkTask PrioritizationResearchInformation OrganizationContent CreationTime Management

Qualifications

30 College Credit HoursPublic Administration or RelatedRegular Work AttendanceTravel Up to 5%Texas Driver's LicensePublic Administration Coursework or ExperiencePolitical Science Coursework or ExperienceBusiness Coursework or ExperienceLegislative Research Coursework or ExperienceProject Management Coursework or Experience

Benefits

Paid Time Off
401(k) Match
Medical Insurance
Dental Insurance
Vision Insurance

Full job description

Please paste the following URL into a browser to view the entire job posting on the CAPPS Careers page.https://erphcmprd.cpa.texas.gov/psp/candidateportal/EMPLOYEE/HRMS/c/HRS\_HRAM\_FL.HRS\_CG\_SEARCH\_FL.GBL?Page=HRS\_APP\_JBPST\_FLandAction=UandFOCUS=ApplicantandSiteId=1andJobOpeningId=106665andPostingSeq=1Agency InformationDo you have a passion for public state service and enjoy making a difference? The Texas Department of Insurance (TDI) is hiring! We regulate the insurance industry, administer the Texas workers' compensation system, perform the duties of the State Fire Marshal's Office, and educate and protect consumers. Apply now if you're looking for a rewarding career in public service. The Texas Department of Insurance is in the Capitol Complex, in the Barbara Jordan Building at 1601 Congress Avenue in Austin, near the Texas Capitol. Benefits of working at TDI:Flexible work schedules.Work-life-balance.96 hours of accrued vacation a year.96 hours of accrued sick leave a year.20+ holidays every year.Career advancement opportunities.Free parking. 401(k) and 457 Programs. State of Texas retirement plan with a lifetime annuity through the Employee Retirement System of Texas (ERS).Free comprehensive medical insurance for full-time employees and 50% off premium costs for dependents. Optional benefits like dental, vision, life insurance, and many more.Qualified employer for the Federal Public Service Loan Forgiveness Program. Some benefits for part-time employees are earned proportionately to the hours worked. Before you apply:TDI does not sponsor or assume sponsorship of an employment visa.Learn about our selection process, our military employment preference, licensing, and credential requirements. Job DescriptionThis position supports the Deputy Commissioner of Administrative Operations on a variety of special projects, including legislative review and tracking, procedure and document review, and process improvement projects. This position will work with divisions across the agency to support operational priorities and help strengthen internal processes. This is a valuable opportunity to gain hands-on experience in public service and insight into the administrative operations of a state agency. This position works under moderate supervision with limited latitude for the use of initiative and independent judgment.Essential Job DutiesThis position:Reviews and tracks legislation, rules, and legislative activity.Maintains legislative tracking documents and assists with monitoring bill status, deadlines, and required agency actions.Conducts research and compiles information to support legislative analysis, interim activities, and special projects within Administrative Operations.Reviews, edits, and updates procedures, policies, and other documents for accuracy, clarity, consistency, and compliance with applicable laws and agency standards.Supports process improvement initiatives within Administrative Operations, including reviewing current workflows, identifying gaps or inefficiencies, and recommending improvements.Assists with analyzing data and records and preparing reports, summaries, and recommendations for leadership.Tracks assignments, deadlines, and deliverables to ensure timely completion of projects and priorities.Provides support with correspondence, including drafting emails, memos, and other written communications.Collaborates with divisions across the agency on projects that support Administrative Operations and agency priorities.Performs other duties as assigned. Minimum QualificationsThis position requires: College student majoring in Public Administration, Political Science, Business, or a related field, with at least 30 completed college credit hours. Transcripts required with application. Regular work attendance. Travel may be required for up to 5% of the time. If travel is 10% or more, you must maintain a state of Texas Drivers License.Preferred QualificationsPreferences for this position include: Coursework or exper ence in public administration, political science, business, legislative research, or project management.Knowledge/Skills/AbilitiesThis position requires demonstrated knowledge of:State laws, rules, procedures, and regulations relevant to job requirements.Local, state, and federal laws and regulations relevant to the administration of the project undertaken.Personal computers and applicable software.Microsoft Teams and SharePoint to manage editorial processes.Basic customer service principles.Grammar, spelling, and punctuation principles.Plain language principles and guidelines.Internal communications.Effective communication strategies.This position requires demonstrated skill in:Problem solving and critical thinking.Using Microsoft Office software applications, including Word, Excel, Outlook, and SharePoint.Compiling, evaluating, and presenting information in a clear and concise manner.Working effectively across multiple program areas.Developing content for a range of audiences and formats. This position requires the demonstrated ability to:Communicate and work effectively with a wide range of people with varied skills, knowledge, and backgrounds.Maintain the confidentiality of sensitive information.Analyze and solve work-related problems and work independently on a variety of administrative work and technical assignments.Manage and coordinate multiple tasks and priorities to meet necessary deadlines.Work both independently and as a team player.Successfully work throughout agency and its divisions.Research and organize information.Create content that is innovative and original.Collaborate with a team to develop new ideas.Prioritize and manage time efficiently.Military/Veteran InformationMilitary Employment PreferenceGet help translating your military work experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Redact personal or sensitive information from all attachments.To receive a military emplo

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