Manager, Patient Financial Services Insurance Billing
Dayton, OH · HybridFull-timeSeen 1w agoSeen in employer's feed 3 days ago
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Job overview
The Patient Financial Services Insurance Billing Manager oversees billing services, including claims processing, denials, and insurance collections. The role manages staff, reviews revenue performance, ensures compliance with third-party regulations, and improves revenue-cycle indicators. It maintains day-to-day insurance accounts receivable workflows, productivity standards, work queues, and team action plans, while collaborating with interdepartmental teams. The position is hybrid, with two to three days in the office.
Skills & qualifications
Skills
Qualifications
Full job description
Work from Home - Hybrid - Ohio
Full time
R24607
Facility:Work from Home - Hybrid - OhioDepartment:HIM/ Revenue IntegritySchedule:Full timeHours:40Job Details:The Patient Financial Services Insurance Billing Manager is responsible for overseeing the operations and functions of the department's billing services, which can include claims processing, claim edits, claim rejections, denials and insurance collections. This role involves review of revenue performance, managing a staff responsible for billing and collections, ensuring compliance with third-party regulations, and improving key revenue-cycle performance indicators.
Under the general direction of the Director Patient Financial Services, the manager is responsible for maintaining an efficient operational workflow for day-to-day operations in the areas of insurance accounts receivable management. Management responsibility includes implementing and monitoring productivity standards, work queue volumes, problem resolution, understanding and monitoring KPIs, team action plans and adherence to Dayton Children's policies and procedures. This position will work directly with various interdepartmental teams for collaboration of optimized revenue cycle management.
Department Specific Job Details:
Shift
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Hybrid- varies, 2-3 days in office
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Monday-Friday
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8:00 am - 4:30 pm
Education
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High school diploma required
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Associate degree preferred
Experience
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3+ years of experience in patient financial services or healthcare billing
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At least one year of leadership or supervisory experience
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Strong communication and interpersonal skills
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Ability to work tactfully with patients, staff, and interdepartmental customers
Skills/Competencies
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Proficient in managing billing and collection processes
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Strong analytical and problem-solving skills
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Ability to lead and motivate a team
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Knowledge of healthcare billing regulations and compliance requirements
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Excellent organizational and time-management skills
At Dayton Children's, we believe that each moment counts with our patients, families, and with each other.
We are moving at a fast pace and are looking for the right talent for our team at Dayton Children's. We want people who embody our values and want to become a part of the Dayton Children's difference. If this is you, apply today!
Our values:
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We commit to safety - We ensure every action and decision prioritizes the safety of patients, families, and employees.
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We serve with compassion - We bring generosity, empathy, and kindness to all interactions.
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We own every moment - We take pride in everything we do.
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We’re better together - We collaborate, communicate, and support one another to deliver optimal care.
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We innovate with purpose - We adapt and change to improve pediatric care, for today and tomorrow.
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We value and respect each person - We create an inclusive space where everyone feels welcome and respected.
Dayton Children’s is proud to be an Equal Opportunity Employer that values diversity and will not discriminate against minorities, women, protected veterans, individuals with disabilities, or based on age, color, gender identity, national origin, race, religion, sex, sexual orientation, or transgender status.
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