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SENIOR IT PROFESSIONAL - APPLICATIONS

City of Houston

Houston, TXFull-timePosted 1 day agoStill listed today

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At a glance

Compensation
No compensation found
Location
Houston, TX
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Senior IT Professional – Applications provides production support for business-critical applications, including monitoring, troubleshooting, incident resolution, and development within the .NET stack. The role serves as a liaison to business areas, coordinates requirements gathering and release activities, and supports application analysis and enhancements. It also mentors team members and performs development management and support activities under the IT Manager’s direction.

Skills & qualifications

RequiredNice to have

Skills

Application SupportApplication MonitoringTroubleshootingIncident Resolution.NET TechnologiesMicrosoft SQLSSRSVisual StudioDevOpsVB.NETC#REST APIWeb ServicesXMLHTMLCSSAzure CloudAWS CloudSaaS/ERP ConfigurationMicrosoft OfficeITSM Ticketing Tools.NET CoreAzure Cloud Migration

Qualifications

Bachelor's in Computer Science, MIS or RelatedAdvanced Technical Certifications6+ Years Technology ExperienceVeteran Applicant Preference

Full job description

POSITION OVERVIEW

Applications accepted from: AII PERSONS INTERESTED Department/Division: Houston Information Technology Services/Enterprise Application Services Reporting Location: 611 WALKER, Houston, TX 77002 Workdays & Hours: MONDAY – FRIDAY 8:00 AM – 5:00 PM *

  • Subject to Change

DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS The Senior IT Professional – Applications will provide production support to business-critical applications. Daily duties include proactive monitoring, troubleshooting and quick resolution of critical incidents. Develop/troubleshoot custom application and interface using programming languages within the .NET stack. Serve as the expert liaison to the business or functional area. Work at the highest technical level of all phases of applications systems analysis and support activities. Coordinate meetings and requirement gathering sessions for the support activities and enhancement requests. Ensure customers’ business requirements are fully understood, documented, communicated, and acted upon. Coordinate change management and release activities. Provide mentoring and training to other team members as needed. Excellent written and verbal presentation skills with the ability to present complex ideas in a clear and concise manner. Under direction of the IT Manager, performs a variety of information technology related development management and support activities for any assigned department/division.

WORKING CONDITIONSThere are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature, and air conditioning. Significant time spent using computer displays, keyboard, and mouse.

MINIMUM REQUIREMENTS

EDUCATION Requires a Bachelor's degree in Computer Science, Management and Information Systems (MIS) or a closely related field. Usually has advanced technical certifications that demonstrate mastery of a specialized application.

EXPERIENCE At least six (6) years of technology experience supporting applications. Advanced certifications and/or greater than six (6) years applicable experience may be substituted for up to two (2) years of the education requirement.

LICENSE None

PREFERENCES

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. **

Preference will be given to candidates with the following skillsets:

  • At least 2 years of experience in Microsoft SQL database, SSRS report development and .NET technologies

  • One or more years of Experience in Visual Studio and DevOps

  • Experience in .NET technologies and programming skills in Vb.Net, C#, Rest API, Web Services, XML, HTML, CSS

  • Azure cloud or AWS cloud

  • SaaS/ERP solutions and configurations

  • Microsoft office products

  • Application support, ITSM ticketing tools like Service-now

  • .NET core framework experience

  • MS Azure cloud application migration experience

GENERAL INFORMATION

SELECTION / SKILLS TESTS REQUIRED Department may administer skills assessment test

SAFETY IMPACT POSITION – NO If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.

PAY GRADE: 29

APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832) 393-0450. If you need special services or accommodations, call (832) 393-0450. (TTY 7-1-1). If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

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