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ERN Administrator (m/f/x)

UPS

Łódź, PL, PolandFull-timePosted 5 days agoStill listed 5 days ago

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At a glance

Compensation
No compensation found
Location
Łódź, PL, Poland
Schedule
Full-time
Work Authorization
Not specified

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Job overview

UPS seeks an ERN Administrator to perform general administrative tasks, resolve customer queries about package deliveries, and handle complaints via phone or email. Candidates must have strong English communication, problem‑analysis skills, and be able to work under time pressure while managing multiple tasks.

Skills & qualifications

RequiredNice to have

Skills

EnglishCommunicationWork Under Time PressureProblem AnalysisProblem SolvingDecision MakingMulti‑Tasking

Qualifications

Six Months Employment Track at Current Position in UPS

Benefits

Medical Insurance
401(k) Match

Full job description

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

  • General administrative tasks
  • Resolving customer queries regarding package deliveries
  • Dealing with customer complaints via phones or e-mails

We expect from applicants:

  • Very good English
  • Strong communications skills
  • Ability to work under time pressure
  • Soft skills: problem analysis, problem solving, good decision making
  • Ability to deal with multiple tasks
  • At least six months employment track at current position in UPS (for internal candidates only)

What we offer:

  • Stable employment based on an employment contract;

  • Social benefit package (including sport package, life insurance, health care, pension scheme, co-financing of corrective glasses, additional social benefits);

  • Wellbeing program – access to a platform of emotional support and coaching for our employees and their families;

  • Access to a training platform enabling the development of various competences;

  • Full training and support of the team after the implementation period;

  • Equipment for work;

  • Gaining valuable professional experience in an international environment;

  • Using foreign language in daily business contacts;

  • Employee referral program;

  • Possibility to get involved and develop your passions by participating in employee committees (charity initiatives, sports committee, employee newsletter, etc.).

Before proceeding with the recruitment process, please familiarize yourself with the procedure at the following link: https://ups.pagetiger.com/bdpxpfu

Employee Type:

Fixed Term (Na czas określony) UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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