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HOME HARDLINES/ORDER CLERK

Kroger Family of Companies

Anchorage, AKJobSeen todaySeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
Anchorage, AK
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Requirements

Credentials this posting asks for.

Lift Truck Certification Or License

Job overview

The Home Hardlines/Order Clerk maintains merchandise displays and ordering systems, processes freight and inventory tasks, and provides customer service. The role includes verifying orders, promotions, pricing, and planograms; maintaining stockroom and merchandising standards; and responding to customer comments or complaints. Candidates need a high school diploma or GED plus the stated combination of company and retail experience, and must be at least 18 years old.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceMerchandise OrderingStockingComputer Assisted OrderingReplenishment Management SystemInventory ControlFast-Paced WorkConfidentialityAttention to DetailOrganizationTask PrioritizationMAGICHandheld DevicesCompany EmailIndustry TerminologyDeadline ManagementCompany Policies

Qualifications

High School Diploma or GEDSix Months Company ExperienceOne to Two Years Retail ExperienceMust Be 18+Lift Truck Certification or License

Full job description

Maintain the check stand ends, power panel (wing), outrigger, crossover merchandise, clip/swing (strip) displays, and gift card displays for the location and provide customer service. Role model and demonstrate the Company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

  • Deliver and encourage other associates to deliver excellent customer service

  • Order merchandise and maintain/stock all clips/swing (strips), power panels and check stand ends, crossovers and gift cards per schematic

  • Verify Computer Assisted Ordering (CAO) orders are complete

  • Perform Replenishment Management System (RMS) requests

  • Coordinate with HBA and GRO Order Clerk to establish Minimums in Computer Assisted Ordering (CAO) for Impulse Items

  • Comply with stockroom maintenance standards

  • Order and maintain displays for cross-over merchandise

  • Order off-shelf merchandise

  • Maintain compliance with divisional signing, recovery, shrink control guidelines, merchandising standards, ticketing standards, planograms, and composites

  • Receive and process freight

  • Perform inventory control functions

  • Verify promotions are set to standard

  • Conduct stock counts

  • Maintain accurate On Hands for Replenishment and Computer Assisted Ordering (CAO) items

  • Process product deletions

  • Verify accuracy in pricing integrity

  • Comply with corporate policies

  • Promote and follow Company initiatives

  • Maintain awareness of overstock/understock conditions to maintain ordering system integrity

  • Respond to verbal customer comments/complaints

  • Maintain compliance of Electronic Article Surveillance (EAS) standards

  • Verify all planograms are completed on time

  • Must be able to perform the essential functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum

  • High school diploma or general education degree (GED) plus a minimum of six months company experience and onetwo years related retail experience; or combination of relevant education and experience.

  • Minimum 18 years of age

  • Ability to pass drug test

  • Ability to work in a fastpaced environment

  • Ability to work weekends/graveyard shifts on an occasional basis, early shifts, and overtime as needed

  • Maintain confidentiality

  • Accuracy/attention to detail

  • Ability to organize/prioritize tasks/projects

  • Ability to perform applications in MAGIC and Handheld

  • Proficient with current Company email

  • Familiarity with industry/technical terms/processes

  • Ability to work within set time frames/fixed deadlines

  • Lift truck certification/license

Desired

  • Knowledge company policies, procedures, and organizational structure

  • Proficiency with Computer Assisted Ordering (CAO)

How this job compares

Set against the 75,898 open Customer Service jobs on Olive Jobs, counted October 28, 2026.

Pay
  • This postingNot listed
  • US median$50–60K/yr3,010 salary ranges
  • Alaska median$20–26/hr65 hourly ranges
Openings
Olive Jobs lists 158 open Customer Service jobs in Alaska and 75,898 across the US. Under 1% of them nationwide are listed as remote or flexible.
Hiring the most in Alaska
Experience
This posting asks for at least 1 year of experience; Customer Service postings that state a minimum ask for 1 year at the median (9,682 postings).
Education
This posting asks for a high school diploma; 13,799 of the 75,898 open Customer Service jobs (18%) ask for a high school diploma or higher.

Counted across the open, public US postings on Olive Jobs on October 28, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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