Family Support Advocate

Family Support Advocate (Full Time) Family Promise of Northwestern Ohio Starting Pay: $14.25 per hour Our Mission: Family Promise of Northwestern Ohio helps families experiencing homelessness and housing instability achieve sustainable independence through compassionate hospitality, comprehensive support services, and community partnerships. We believe every family deserves hope, dignity, and a place to call home. Position Summary: Family Promise of Northwestern Ohio is seeking a compassionate, dependable, and mission-driven Family Support Advocate to support families experiencing homelessness as they work toward stability and independence. This position provides encouragement, mentorship, and practical assistance to families while helping maintain a safe, welcoming, and supportive shelter environment. This is a full-time position, primarily scheduled for second-shift, with the flexibility to provide coverage on other shifts as needed. If you enjoy serving others, building relationships, and making a lasting difference in your community, we encourage you to apply. Primary Responsibilities: Welcome and support families, volunteers, churches, and community partners. Build positive relationships that encourage families as they work toward housing stability and self-sufficiency. Assist with family programming, life skills classes, and daily shelter activities. Prepare rooms for incoming families and maintain a clean, organized, and hospitable environment. Enforce program guidelines with consistency, compassion, and respect. Maintain daily communication logs, census reports, and other required documentation. Assist with meal coordination, grocery inventory, donations, and administrative tasks. Support case management by helping families access housing, employment, transportation, and community resources. Transport families when needed.