Emergency Dispatcher Lateral

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/7605802 JOB SUMMARY *************************SEE FULL JOB DESCRIPTION ON CAREER SITE************************************ Under close supervision, answers emergency and non-emergency calls for service, takes information from callers, enters information into a database, and provides assistance and information to Pinal County Sheriffs Office (PCSO) Deputies and other emergency services agencies. THIS ROLE IS COMPENSATED UNDER A STEP PAY STRUCTURE WITH SCHEDULED INCREASES BASED ON TENURE AND PERFORMANCE. NEWLY HIRED LATERALS WILL BE PLACED AT A STEP ACCORDING TO THEIR FULL YEARS OF SERVICE ONLY. YEARS OF SERVICE WILL BE DETERMINED BASED UPON THE INFORMATION CONTAINED IN THE APPLICATION. NOTICE TO APPLICANTS: - This is a registry intended to collect applications for future vacancies containing one or more positions. Eligible applicants might be placed into a registry until a vacant position becomes available. - This announcement may be closed as soon as a sufficient number of qualified applicants have applied. - The hiring salary for this position is dependent upon experience, qualifications and position funding; starting salaries will require an internal equity review and those that are above the first quartile will require additional approval. - Employment is contingent upon successful completion of a criminal background check and verification of work history, academic credentials, licenses, and certifications as applicable. - This position is a non-exempt position under the Fair Labor Standards Act and is a covered position under the Pinal County Merit System Rules. In accordance to Merit Rule 11.3, Types of Probationary Employment Periods, an employee who is transferred or promoted shall be required to serve a 12 (twelve) month probationary employment period. - The application and any supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. - Please complete each section and answer all questions as thoroughly as possible. DO NOT state "See resume" in lieu of answering. If the question does not apply, mark N/A. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process and your application will be marked as INCOMPLETE. ## TYPICAL CLASSIFICATION ESSENTIAL DUTIES Work in this classification requires an individual to be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary classification functions herein described. Since every duty associated with this classification may not be described herein, employees may be required to perform duties not specifically spelled out in this classification description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this description. TYPICAL CLASSIFICATION ESSENTIAL DUTIES: Answer incoming emergency calls, interview and pacify callers, gather details, prioritize calls for service and determine appropriate personnel to respond, dispatch emergency responders, and relay pertinent information to law enforcement and public safety personnel in a concise, organized, and understandable manner. Perform duties according to Sheriffs Office policies and Standard Operating Procedures (SOP) for emergency services dispatch, in order to assure the safety of PCSO Deputies, other public safety personnel and the public. Provide information, instructions, and as istance to the public within scope of authority. Enter call information into computer aided dispatch (CAD) incident logs and in state and national databases at Deputies' request and search law enforcement and civilian data bases to provide Deputies with information. Track a variety of law enforcement and public safety agencies, resources, personnel, incidents, and trends. Provide detailed call information to Deputies as needed, maintain status and awareness of all public safety unit locations, monitor message traffic and relay information to Deputies, and assure that Deputies' safety is the top priority. Notify key personnel on critical incidents, contact other law enforcement and public safety agencies for additional information and resources as needed, and relay information regarding incidents. Enter data for records and reports, pr