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Health Unit Coordinator - NICU

Trinity Health

Grand Rapids, MIFull-timePosted 1w agoStill listed 5 days ago

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At a glance

Compensation
No compensation found
Location
Grand Rapids, MI
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Health Unit Coordinator serves as a welcoming first contact for patients, families, visitors, and other customers in the NICU. The role coordinates departmental workflow, data, and communications; supports patient flow management, patient data and order entry, charge capture, and revenue management; and provides low-level troubleshooting for computer devices. The position is full-time on day shift, with three 12-hour shifts per week and weekend and holiday requirements.

Skills & qualifications

RequiredNice to have

Skills

Medical TerminologyComputer SkillsData EntryCustomer ServiceInterpersonal SkillsWorking With InterruptionsOrganizational SkillsMultitaskingAttention to DetailProfessional CommunicationDesktop Computer SystemsEmailE-Learning SystemsIntranet NavigationSoftware UseSitting and StandingFine Motor SkillsNear VisionHearing and SpeakingWalking and BendingPatient Equipment Maneuvering

Qualifications

High School DiplomaOne Year College or TrainingHealth Unit Coordinator CertificationOne Year Hospital or Medical Experience

Full job description

Employment Type: Full timeShift: Day Shift Description: The NICU is looking for a Health Unit Coordinator for a full time (36 hours per pay period) / Dayshift position. The position is for 3 - 12-hour shifts per week with a weekend and holiday requirement as well. The shift hours include 7:00am-7:30 pm. Flexibility in hours can be accommodated

The Health Unit Coordinator provides a welcoming and resourceful presence as the first contact for patients, families, friends and visitors. This is a highly visible position and requires a professional presence. Provides outstanding communication and problem solving skills, serves as a key team member in coordinating workflow, data and communications for the department. Involved in patient flow management, patient data and order entry, charge capture and revenue management, low level troubleshooting for computer devices, and providing patients, physicians, and other customers with a “Something More” experience.

Education Minimum High School Diploma Preferred One year of college course or higher level training.

Credentials/Licensure Minimum N/A Preferred Health Unit Coordinator Certification

Related Experience Minimum N/A Preferred One year of experience in Hospital, Medical Registration/Billing or Health Unit. Coordinator experience.

Other Knowledge, Skills and Abilities Minimum: Knowledge of medical terminology. Good computer and data entry skills. Strong customer service and interpersonal skills. Ability to work with interruptions while maintaining an excellent customer focus. Organizational and multi-tasking skills, and attentive to detail. Professional presence and vocabulary. Pleasant and helpful demeanor.

Computer Competency Minimum: Familiarity with standard desktop and windows-based computer system, including email, e-learning, intranet and computer navigation. Ability to use other software required to perform essential functions.

Physical/Mental Minimum: Sitting and standing for extended periods of time. Extensive computer work. Perform detailed tasks. Able to work with interruptions and changing work priorities. Multi-task. Utilize fine motor skills. Utilize near vision and hear speech and speak loud or soft. Ability to walk, bend and stoop. Use of computer, keyboard and phone. Ability to maneuver patient care equipment frequently

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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